Last week, we published New Year's resolutions offered by
contributors to the Letters pages of Travel Weekly.
We promised you more, so following are some resolutions from
people in the industry:
Sharon Turnau, Landmark Travel, Fort
Lauderdale, Fla.: Enthusiastically support those industry suppliers
that support travel agents and not support those that don't.
Gerald Fuller, Travel Advice, South Ogden,
Utah: Objectively analyze products and destinations sold, clients,
staff, advertising and promotions, and remove or change the
Diane Embree, All About Travel, Northridge,
Calif.: Personally meet the CEOs of all the major domestic
airlines. What I plan to do when I meet them isn't printable, but
it will involve pain.
Judi Stiles, Stiles in Travel, Sacramento,
Calif.: Never give up the fight against the antitrust behaviors of
the major airlines; hang on until my CRS contract expires; keep a
positive outlook that there will be enough people who value the
time and expertise of a professional, experienced travel agent.
Joseph Goodman, International Tours &
Cruises, Philadelphia: Stop spending time worrying about what the
airlines, cruise lines and tour operators do and start putting that
effort into growing my business.
Rick Thorson, Travel Center Inc., Sarasota,
Fla.: Go to more vendor seminars because I now realize that my
competitors, other agents, don't bother to go.
Beverley Auerbach, A Marketing Perspective,
Santa Monica, Calif.: Remember that what really matters is personal
integrity -- what I say, what I do and who I am.
Kyle McCarthy,www.familytravelforum.com, New York: Continue to share
my expertise and love for travel until the day parents stop asking,
"Why take the kids?"