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How to deal with frivolous lawsuits
Your basic goal in drafting terms and conditions should be to maximize self protection, as long as your terms are likely to be...
The antidote to travel anxiety: Being informed
Editor in chief Johanna Jainchill reached out to Mignon Houston, deputy spokesperson for the U.S. State Department, to discuss...
Marriott plans to significantly expand footprint in Mexico
The company has 60 new properties in the region in store by the end of this decade, with more in the pipeline, aiming to add...
U.S. News released its list of top 10 river lines -- why that's significant
It's further proof that river cruising has gone mainstream.
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Legal Briefs
Foreign web tour sellers must navigate fed, state regulations
Q: What are any federal or state requirements that would restrict or regulate a foreign tour operator from legally selling to...
Few reasons to give info about agency's sale before deal closes
Q: I have signed a letter of intent to sell my agency to a much larger one. Should I tell my staff about the sale before...
Two new DOT consumer-protection rules affect travel agencies
Q: Do the new DOT regulations impose new obligations on travel agencies, travel-management companies, tour operators,...
Only a properly worded contract can bind clients to an agency
Q: Can you settle an old controversy at our agency: To whom do clients belong? Do they belong to the agency, the employee...
Carriers' power to withdraw agency's appointment is absolute
Q: Recently, two airlines lifted their plates: Carrier A for not paying debit memos and Carrier B without explanation. Does...
ARC expands its power over agencies with latest rule changes
Q: In mid-September, ARC published changes to the standard Agent Reporting Agreement that all ARC-appointed agencies must sign....
Ten years later, full content ruling hasn't worked out for agents
Q: This month marks the anniversary of the so-called "full content" fee levied by all the GDS vendors. Are agencies really...
New California statute can help ICs who decide to incorporate
Q: How will the changes to the seller of travel law in California impact independent contractors doing business in the state?
Almost all agencies qualify as small businesses to government
Q: A prospective corporate account has asked us if we qualify as a small business. How do we tell if we qualify as a small...
Disclaimers in an email signature can cover most liabilities
Q: Could we be held legally liable for a client's loss if we fail to warn about various odd risks, i.e. that a U.S. citizen...
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