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How to deal with frivolous lawsuits
Your basic goal in drafting terms and conditions should be to maximize self protection, as long as your terms are likely to be...
The antidote to travel anxiety: Being informed
Editor in chief Johanna Jainchill reached out to Mignon Houston, deputy spokesperson for the U.S. State Department, to discuss...
Marriott plans to significantly expand footprint in Mexico
The company has 60 new properties in the region in store by the end of this decade, with more in the pipeline, aiming to add...
U.S. News released its list of top 10 river lines -- why that's significant
It's further proof that river cruising has gone mainstream.
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Legal Briefs
Three ways agent could structure deal to sell part of business
Q: Are there any advantages for me in retaining 49% of my agency rather than selling the business entirely? How should a deal...
What it means to conduct 'due diligence' on an acquisition
Q: A prospective buyer of my agency says that he wants to conduct "due diligence" before sending me a purchase agreement. What...
Beware of these clauses in hotels' standard group contracts
Q: Would you say that most hotels' standard group contracts are fair and reasonable? What are some exceptions and what can we...
Conviction brings family trip to a halt at the Canadian border
Q: A client is threatening to sue us for failing to advise about the possibility of being denied entry into Canada if you have...
Two reasons why agent should set up a corporation or LLC
Q: As a home-based agent, my host is urging me to set up my own corporation or limited liability company. Do you think I should...
Client to have tough time proving agent misrepresented
Q: A client is threatening to sue us because our agent may have misrepresented the terms of trip cancellation insurance that...
Agency buyer who paid seller's debt entitled to reimbursement
Q: I bought an agency that was in financial trouble and part of the purchase price paid off all of the debts. Now there are...
Corporate client might leave over faulty online booking engine
What recourse does an agency have if a client leaves because of a bad booking engine?
'Safe Harbor' rules protect data of travelers from the E.U.
Q: What does "Safe Harbor Certified" mean, and is it possible to get such a certification in less than two weeks?
Client's new parent company has contract with mega agency
Q: A corporate client has a new parent company; can we enforce the contract by requiring it to continue to do business with us?
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