Velas Vallarta has rolled out a Checkout Concierge that can help with everything from wrapping souvenirs to printing boarding passes and paying for extra luggage.
One day prior to departure, a concierge is assigned to each guest at the resort. The concierge can handle a range of airline-related services, from printing boarding passes, extra-luggage payment, and flight seat selection to wheelchair needs and arranging airport transfers.
Late-checkout requests can be coordinated at the same time or confirming prearranged pickups for guests through travel agencies. To complete the service, Velas Vallarta sends off guests with a complimentary travel bag with cookies to go for the flight and bottles of water for the airport. The checkout concierge service is complimentary for all guests of Velas Vallarta.