ALEXANDRIA, Va. -- ASTA chastised United Airlines for running an
ad in the Wall St. Journal proclaiming that consumers are "better
off" if they book through United's Web site.
The ad said travelers can use the site to make bookings on 500
airlines, 30,000 hotels and 45 car rental companies, and they will
earn 1,000 bonus miles for buying a United ticket.
ASTA president Michael Spinelli responded, "Why not ask them to
fly the planes? Only an airline could run an ad that says 'You want
service? Don't ask me. Do it yourself.' "