Big carriers put squeeze on senior discounts

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WASHINGTON -- Senior citizens still can find airline discounts, but it's getting more difficult.

American, Continental, Delta, Northwest and United -- following the June 28 lead of US Airways -- all got rid of their most broad-based discount, typically 10% off any ticket for customers age 62 and older.

There were some differences, however, in the discounts the carriers eliminated and retained. And Frontier bucked the trend and expanded its senior discount.

That sets up an interesting situation in Denver, where, to a certain extent, hub competitors Frontier and United have gone in different directions on senior fares.

At Frontier, customers age 62 and up -- and companions booking at the same time on the same itinerary -- now are able to apply the 10% off to the airline's lowest Web-only fares.

Previously, the discount did not apply to those fares.

But many of the major carriers, already forced by the market to offer fares below a level where they can turn a profit, apparently have decided that offering a systemwide discount to seniors isn't paying off.

"Part of our strategy is to avoid offering discounts on already deeply discounted fares," said a Northwest spokesman.

Here's a look at what the largest U.S. airlines have done:

• American: Eliminated its 10% across-the-board discount for customers age 62 and over but continues to sell its senior coupon book.

• Continental: Eliminated what a spokesman described as a "patchwork" of offers that varied by market but did include 10% off all fares in some markets.

It replaced that system with a more-standardized discount, usually 10%, for customers age 65 and older who purchase a "typical" 14-day advance fare, the spokesman said.

• Delta: Eliminated its 10% across-the-board discount for customers age 62 and over, but kept its coupon book.

• Northwest: Eliminated its coupon book -- which it claimed no longer offered a good deal and required too much paperwork -- but created a new program.

The plan offers 10% off the airline's "Every Day Deals," which require a 14-day advance, and extends the maximum stay for those deals to 180 days.

• United: Eliminated its 10% across-the-board discount for customers age 62 and over for travel in the U.S., between the U.S. and Canada and to the Caribbean and Mexico, but retained the discount for its other markets.

United also decided to stop selling its senior coupon book and matched the new Northwest program for travelers age 65 and older.

• US Airways: Eliminated its 10% across-the-board discount but retained its senior coupon book and special fares available to American Association of Retired Persons (AARP) members for travel within the U.S. and to Canada and the Caribbean.

AARP members get those zone-based discounts by calling a special number and making a direct booking with the airline.

AARP members can be as young as 50, so, in terms of age, it's actually more of a broad-based discount than the 10% off. Only US Airways and Virgin Atlantic have that discount deal with AARP.

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