Canada 3000 strands pax in abrupt shut down

TORONTO -- Canada 3000, the country's second-largest scheduled air carrier, abruptly ceased operations Nov. 9 and left it to ticketholders to find another way home.

The airline announced its closing in a three-sentence statement near midnight Nov. 8, saying "We are ... unable to transport passengers to their destinations and recommend that they seek alternative methods of travel." A spokeswoman's voice mail message Nov. 9 said the company would provide no further comment.

Earlier Nov. 8 the company had filed for bankruptcy protection but received approval for a court-supervised restructuring of its finances and business operations. The carrier had proclaimed itself "very confident of its future prospects."

The shutdown happened less than eight hours later.

Canada 3000 operated flights to more than 100 destinations worldwide, offering scheduled and chartered service within Canada and to the U.S., the U.K. and elsewhere in Europe, Mexico, the Caribbean, India and the South Pacific.

ARC said it has suspended its agreement with Canada 3000 and would stop processing the airline's transactions after completion of processing for the period ending Nov. 11.

ARC said it was "unable to arrive at a satisfactory arrangement at this time that would permit continued processing of Canada 3000 transactions."

Meanwhile, Air Canada said Nov. 9 it will adjust its schedule as needed to help stranded Canada 3000 passengers get to their destinations.

Canada 3000 shut down abruptly and unexpectedly Nov. 9 and left its customers to make their own alternative travel arrangements.

Air Canada is not accepting Canada 3000 tickets, but said it has reduced selected fares for stranded travelers by 50%, subject to availability, for one-way travel to return home. Air Canada also is touting its new no-frills, low-fare Tango brand as an option.

For Canada 3000 ticketholders who have not yet commenced travel, Air Canada has waived advance booking restrictions on discounted tickets, subject to availability.

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