Delta adds Chicago 'shuttle' service

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Delta is rearranging its New York-Chicago  service as of Feb. 15 by shifting some service from O'Hare to Midway and doubling its daily flights to create a "shuttle-like" operation in one of the country's biggest business travel markets.

Delta spokeswoman Gina Laughlin said the changes are designed to appeal to business travelers, because Midway is closer to downtown Chicago than O'Hare.

LaGuardia-Midway service, she said, "is the fastest way to get from downtown New York to downtown Chicago."

The airline also is increasing its service between Kennedy and O'Hare to better feed traffic to its international flights out of Kennedy. Delta recently decided to make Kennedy a Delta hub for international service.

Delta will be replacing its five daily nonstop flights between LaGuardia and O'Hare with seven daily flights between LaGuardia and Midway. Delta Connection carrier Shuttle America will still operate the service, and it will continue to use Embraer 170 regional jets with six first-class seats and 64 economy-class seats. 

For Kennedy-O'Hare, Delta currently offers one daily flight on Bombardier 70-seat CRJ 700 regional jets operated by Delta Connection carrier Comair. The expanded service will offer five daily flights using 50-seat and 70-seat Bombardier jets, still operated by Comair.

Delta said its new and expanded service will offer customers a "Delta Shuttle-like experience" with flights every two hours. The additions will double Delta's daily flights between the cities to 12: seven for LaGuardia-Midway and five for Kennedy-O'Hare.

That "shuttle-like experience" will include operating LaGuardia flights out of Delta's Marine Air Terminal there. That terminal, which Delta describes as "conveniently located away from the high traffic of LaGuardia's main terminals," is currently used only for its Delta Shuttle flights between Washington, New York and Boston.

Delta said the terminal, which includes an American Express Business Center, also is more business-friendly. In addition to the business center, it also offers free coffee, newspapers and magazines.

Delta's biggest competitors in the New York-Chicago market are United (which also carries the US Airways code on some flights) and American. Both of them have a hub at O'Hare, which may have made it difficult to compete against them there.

Other New York-Chicago players include Southwest code-share partner ATA, which flies nonstop from LaGuardia to Midway and connects with Southwest's sizable and growing operation there, as well as Continental (Newark to both Midway and O'Hare) and AirTran (Newark-Midway).

Also, Delta rival JetBlue is launching nonstop service between Kennedy and O'Hare Jan. 4 with five daily flights on weekdays and four on Sundays, using A320s and its 100-seat Embraer 190 aircraft.

To contact reporter Andrew Compart, send e-mail to [email protected].

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