FareCompare says e-mail alerts will report fare changes faster

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FareCompare, a Dallas startup that's focusing its efforts on leveraging the complexity of airline fare changes, has started an air- fare e-mail alert service for consumers that claims to deliver fare changes up to four hours sooner than the Web sites of network airlines and online agencies.

With this service, FareCompare can alert consumers and travel agents to fare changes by airport to major destinations or for specific city pairs before the GDSs display them or transmit them to the airline and online agency Web sites that they support.

FareCompare said that it can get fare changes earlier because it subscribes to air- fare data from the Airline Tariff Publishing Co., the entity that receives fare changes from the airlines and disseminates them to the GDSs and also because FareCompare has put its resources into developing a "deals engine" that processes air-fare changes as quickly as possible.

The company said it gets the jump on airline fare changes because major carrier and agency Web sites get their fare updates from the GDSs, which process feeds from the ATPCO and can take two to six hours incorporate the new data.

"With this alert system, consumers are reaping the benefits of our five-year investment in building the fastest fare-processing system available," said CEO Rick Seaney.

FareCompare can't beat all airlines at posting fare changes on their Web sites, only airline Web sites that rely on GDSs, which, according to FareCompare, includes all of the major U.S. network carriers.

The fare alert solution addresses the volatile world of air-fare price changes, where low fares can be introduced and withdrawn within a couple of hours without much notice.

FareCompare cited an example of a low fare Aug. 7 from Cleveland to Palm Springs, Calif., for $360.

The next day, the fare dropped to $109, but three hours later it zoomed to $320. All but the most persistent consumers would most likely have missed the $109 fare.

And FareCompare's e-mail alert service is geared to inform consumers of changes like these fast enough so they can book the deal before it disappears.

In fact, FareCompare could be so fast that consumers could be made aware of lower fares before they could be booked anywhere. After all, FareCompare doesn't process bookings.

However, consumers can look for the new fares on airline and agency Web sites over subsequent hours, and those fares likely will remain available for booking until they are sold out or until the Web sites get the next updates from the GDSs several hours later.

Consumers who enroll at www.farecompare.com/email can subscribe to alerts about fare changes from any airport or for several city pairs.

FareCompare uses a star rating to indicate the scope of the savings, with a four-star designation indicating that the fare is approaching or is at a historical low, for instance.

Consumers, or travel agents who want to track fare changes even before they are available in their GDSs, can sign up for alerts via RSS feeds at www.farecompare.com/rss.

To contact reporter Dennis Schaal, send e-mail to [email protected].

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