FIT wholesaler Travel Bound has hired a new sales team aimed at working closely with host agencies, large agencies and consortia.

“There was a gap between what we did at branch level and what we did at the national level,” said James Phillips, president of Travel Bound.

Phillips explained that Travel Bound will still have sales managers aimed at working with individual agents and agencies, but is also adding a team devoted to national accounts.

Leading that team is Thomas Ryder, the newly appointed head of sales for Travel Bound. Previously, Ryder was head of group sales for Kuoni Group Travel Experts and Travel Bound Groups. Travel Bound is owned by Swiss Travel conglomerate Kuoni Group.

Additionally, Travel Bound has tapped Grant Hayes to be the newly appointed national field sales manager. Hayes joins Travel Bound from Allianz Global Assistance, where he was regional sales director. Also, Debbie Donovan and Aimie Johnson have been named strategic sales managers, joining Travel Bound from Kuoni Group Travel Experts, and Michele Keally, who joins Travel Bound from Travelsavers.

Phillips was named president of Travel Bound in October and is working to overhaul how the brand interacts with the trade and how it is perceived. He is hoping the new sales team will be able to better meet the needs of host agencies, agency owners and consortia by providing them with useful sales data, as well as sales and marketing materials catered more directly to their needs.

Travel Bound now has three distinct sales teams: a national account management team, a stra-tegic account management team, and a transformed field sales management team.

Travel Bound also has a new marketing team led by marketing manager Carmen Cedeño.


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