Arbiter repeals decision after ARC acknowledges error

FAIRFAX, Va. -- Travel agent arbiter William McGee ordered a Florida agency to surrender all of its ticket stock but rescinded the decision when ARC told him it made a mistake.

Acting on an ARC complaint, McGee had ordered Holiday Registry Corp. (doing business as Tropical Rainbow Tours) of Delray Beach -- which lost ARC accreditation last October -- to turn in the rest of its stock.

Before the decision was made public, ARC told McGee that it would like to withdraw the complaint.

ARC said the agency actually "did make every effort" to turn in or account for all of its stock. ARC didn't recover it all right away because its field representative inadvertently left some tickets at the agency, it said.

In other cases, McGee ordered the following agencies to return any remaining ticket stock and plates to ARC:

  • BMR Travel Inc. of Highland Park, N.J., which he said lost ARC accreditation in February.
  • Elizabeth Anthaume-Leonardt (doing business as CTN/Woodforest Travel Pros) of Houston, which he said lost ARC accreditation in February.
  • Liliana Rosillo (doing business as L C P Tours & Travel Service) of Fontana, Calif., which he said lost ARC accreditation last December.
  • SDI, USA Inc. (doing business as Cruise & Tour American Express) of Orlando, which he said lost ARC accreditation in March.
  • Tennant Associates (doing business as Travel Network) of Vacaville, Calif., which he said lost ARC accreditation in January.
  • The Travel Place Inc. of Riverview, Mich., which he said lost ARC accreditation in February.
  • Travel Matters Inc. of Palo Alto, Calif., which he said lost ARC accreditation last December.
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