Flight Centre Travel Group has become the first global
travel management company to be New Distribution Capability Level 4 certified
Level 4, the highest level of NDC certification,
means that Flight Centre can support changes in NDC bookings and flight
Flight Centre said that while a number of airlines have
achieved Level 4 certification, "to date no other global travel management
company has reached this level of NDC capability."
Jason Toothman, executive general manager of global air
distribution, said the Flight Centre has been able to search and book NDC
content with some airline partners for months in the markets where business
travel division FCM Travel Solutions operates.
"However, the ongoing issue around implementing NDC has been
the ability to handle bookings which have been disrupted -- this applies not
only to FCM, but any other travel management company capable of making live NDC
bookings," he said. "Disruption handling is a key element of corporate travel
management and is often time-critical."