Flight Centre Travel Group has become the first global travel management company to be New Distribution Capability Level 4 certified by IATA.

Level 4, the highest level of NDC certification, means that Flight Centre can support changes in NDC bookings and flight disruptions.

Flight Centre said that while a number of airlines have achieved Level 4 certification, "to date no other global travel management company has reached this level of NDC capability."

Jason Toothman, executive general manager of global air distribution, said the Flight Centre has been able to search and book NDC content with some airline partners for months in the markets where business travel division FCM Travel Solutions operates.

"However, the ongoing issue around implementing NDC has been the ability to handle bookings which have been disrupted -- this applies not only to FCM, but any other travel management company capable of making live NDC bookings," he said. "Disruption handling is a key element of corporate travel management and is often time-critical."


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