Vacation.com's membership drops 9%: Travel Weekly

Vacation.com's membership drops 9%

ALEXANDRIA, Va. -- Vacation.com reports membership in the consortium dropped 9% in 2002 -- to 8,319 -- a reduction of 823 agencies, but officials said the decline was small relative to the decline in ARC-accredited locations.

ARC reported the number of accredited retail locations at 24,797 at year-end, down 11%.

Despite the decline, Vacation.com remains the industry's largest agency consortium, accounting for about a third of all agencies in North America. They collectively ring up $25 billion in annual sales, the consortium said.

Vacation.com said much of the decline was due to some agencies shifting from dual to single memberships. Additionally, the consortium said it deleted many dual affiliations "to reflect a more accurate number of locations."

Vacation.com said it added 427 independent retail locations to its membership roster in the past year.

"While Vacation.com clearly reflects the travel agent industry, to a certain extent we have withstood the trend of losing members as compared with ARC roles and, more significantly, we have increased membership participation in our important co-op marketing programs that drive business," said Dick Knodt, Vacation.com president and CEO.

Knodt said the decline in membership "may result in a slightly smaller organization but, more importantly, one that consists of a higher-quality membership base that is clearly fulfilling our goal of promoting and selling preferred-supplier products."

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