Worldspan has introduced desktop tools for
agents that streamline the shopping and booking processes for car
rentals and hotels.
Go Car Booking and
Go Hotel Booking are accessible through the Worldspan Go script
index on agents' desktops.
The car-booking
solution includes a new comparison-shopping feature, displaying
search results based on company name, location and
price.
Other new features
include the ability to search for off-airport rental locations by
ZIP code; mapping tools that enable agents to display rental
locations on a map and pull up driving directions for clients; and
the capacity to prepopulate reservations with customer data from
existing reservations.
"Worldspan's new
car and hotel booking tools present an abundance of new and unique
capabilities not previously available to our subscribers," stated
Kathy Fitzpatrick, Worldspan's vice president of North
America.
"These are
time-saving features that eliminate manual processing and increase
speed and productivity," Fitzpatrick added.
The Go Hotel
Booking tool sheds traditional GDS formats in favor of
point-and-click functionality, an asset for agents who weren't
schooled in GDS formats, according to Worldspan.
One new tweak to
the hotel booking product is sorting functionality that displays
available hotels only.
Other new features
include property images; the ability to "save" favorite hotels for
future searches; maps and driving directions; and, as with cars,
the capability to use passenger data from existing PNRs to
prepopulate a new hotel reservation.
To
contact reporter Dennis Schaal, send e-mail to [email protected].