Technology

On Oct. 23, a failure at Alaska's primary data center caused an eight-hour ground stop.

After outages, Alaska Airlines hires firm to do tech auditHaving had three recent technology failures, Alaska has hired consulting firm Accenture to conduct the audit.

Destination specialist KimKim launches travel advisor platformOn the platform, advisors have access to KimKim's network of local specialists, which it has been curating for 10 years.

Booking Holdings reports strong Q3 amid AI integration

Booking Holdings reports strong Q3 amid AI integrationThe company shared updates about its test program with OpenAI during its third-quarter earnings call on Oct. 28.

Trade Secrets Tech Summit: Travelport

Trade Secrets Tech Summit: TravelportThis season, Trade Secrets is hosting the Trade Secrets Tech Summit featuring a different travel technology company that works...

Tripadvisor executive says ChatGPT app will revolutionize travel planning

Tripadvisor executive says ChatGPT app will revolutionize travel planningGenerative AI will enable Tripadvisor to marry its traveler reviews with traveler preferences, said head of data Rahul Todkar.

Travel advisor platform TravelJoy introduces AI assistant

Travel advisor platform TravelJoy introduces AI assistantThe tool, called Itinerary Copilot, generates itineraries, saving advisors time on data entry, formatting and content...

Trade Secrets Tech Summit: Beyond the algorithm

Trade Secrets Tech Summit: Beyond the algorithmWith AI, automation and new platforms emerging every day, how can travel advisors ensure their businesses remain personal,...

WorldVia Travel Network is building on a strong year

WorldVia Travel Network is building on a strong yearAmid 30-plus percent growth, the host agency unveils training and AI tools.

Online agencies build travel-planning apps in ChatGPT

Online agencies build travel-planning apps in ChatGPTBooking.com and Expedia.com are enabling users to get information via an AI chat. Tripadvisor's app will be available in...

Internova centralizes its AI efforts

Internova centralizes its AI effortsThe travel services company has formed the AI Center of Excellence, a hub for AI research, development and deployment.

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