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An enlightening hallway conversation
A chance encounter led me to Toggle, a platform that can help agency owners and advisors better understand and grow their...
No World Cup ticket? No problem
When the world comes to a host city, the excitement outside the stadium can provide lasting memories without paying the price...
MSC Cruises pivots, and a travel advisor adapts
When MSC decided to stop sailing from New York, Donna Carlin had some disappointed clients. What would keep them sailing on...
Finding your niche: Strategies for travel advisors
In a recent conversation, Avoya Travel vice president of strategic growth Kameish Stanley discussed the dilemma of landing on...
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Technology
David Scowsill joins virtual reality company as CEO
The recently departed head of the World Travel & Tourism Council has been tapped to head EON Reality, an augmented and virtual...
Secret Prices, Genius rates: OTA loyalty offerings gain traction
Josh Belkin, Hotels.com's vice president and general manager for North America, says offering exclusive pricing to loyalty...
ARC gets more airlines aboard debit memo tool
The new version of Memo Analyzer, a business intelligence tool that gives users insight into debit memo data, launched Monday.
TripAdvisor's Instant Booking: Dead or alive?
While the company asserts that the option remains supported and available, it also acknowledged recently that growth has...
Expedia offers suite of solutions for hotels
A toolkit enables them to offer packages and loyalty enrollment via Expedia sites, among other offerings.
Priceline Group's vacation rental inventory continues to grow
CEO Glenn Fogel said that the number of vacation rental properties offered by its Booking.com platform had grown 54% year over...
JetBlue touts more flexible customer service with new technology
Passengers will be able to move from Twitter to email, or from phone to Facebook messaging, without having to recap previous...
Experts see a role for augmented reality in travel
AR arguably first hit the mainstream in force last summer when Niantic released its popular mobile game, Pokemon Go. But the...
Miami airport's app adds Mobile Passport Control
Miami partnered with air transport information technology company SITA in developing the service.
Hyatt and Expedia will come to terms
Hyatt had threatened to leave Expedia after their previous distribution agreement expired on July 31.
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