21. WORLD TRAVEL INC.
2006 Sales: $476
million
Employees: 347
Previous Ranking: 23
1724 W. Schuylkill
Road
Douglasville, PA
19518
T (610)
327-9000
F (610)
327-8222
www.worldtravelinc.com
Executives
President: James
Wells
Senior VP,
Operations: Liz Mandarino
VP, Client
Services: Barbara Troutman
2006 Developments
ARC sales of $330
million.
80% of sales from
business, 15% meetings/groups/incentives, 5% leisure.
15% of bookings
Web-based.
Opened a new
facility for training, sales, service, administration and
reservations.
Implemented the
Business Objects Enterprise reporting system, which enables
customizable, dashboard views.
Implemented Cvent
group meeting software.
Established
internal, redundant computer facility in new office for complete
system backup.
Web site
redesigned.
Automation of
profiles.
Enhanced call
center reporting.
Added management
positions to support growth, including vice president of client
services, director of reservations center operations, senior
director of strategic planning, director of business development,
manager of data warehousing and additional sales and account
management positions.
Company Facts
Member of
Travelsavers, THOR.
Privately
held.
Looking Ahead
Implementation of
iJet Worldcue travel intelligence system for customer use without
additional fees.
Implementation of
GDSX midoffice quality-control system.
Expansion of
online business solutions help desk.
Implementation of
reservations system interface to GDS and direct-connect
solutions.
22. BOEING TRAVEL MANAGEMENT GROUP
2006 Sales: $467.2
million
Employees: 138
Previous Ranking: 21
325 McDonnell
Parkway
Hazelwood, MO
63042
T (314)
545-9400
www.boeingtravel.com
Executives
COO: James
Johnson
CFO: Cory
Peters
VP, Global
Operations/Account Management: Isabelle Donovan
2006 Developments
ARC sales of
$356.4 million.
98% of sales from
business, 2% from leisure.
Implemented a
VoIP/e-mail system allowing a common platform for incoming
reservation requests of all types and connectivity for agents
worldwide.
Opened a European
reservation center in Shannon, Ireland, to expand global services
for clients.
Company Facts
Subsidiary of the
Boeing Co.
Looking Ahead
Continued global
expansion to include an Australian reservations center to service
Asia/Pacific clientele and support after hours/emergency
worldwide.
23. GARBER/FCm TRAVEL SOLUTIONS
2006 Sales: $419
million
Employees: 340
Previous Ranking: 22
27 Boylston
St.
Chestnut Hill, MA
02467
T (617)
739-2200
F (617)
739-3204
www.garber.fcm.travel
Executives
President: Roz
Garber
Executive Vice
President: Joan Kaplan
Senior VP, Sales,
Service, Global Network, Business Development: Joseph
Ondrus
COO: Paul
Woods
VP, Industry
Relations: Barbara Mcinnis
VP, Corporate
Sales: Charlene Leiss
VP, Operations
and Technology: Lea Cahill
Senior VP, Branch
Administration: Linda Feldman
2006 Developments
ARC sales of $196
million.
$37,000 in sales
from hosting outside agents.
90% of sales from
business, 9% leisure, 1% meetings.
In September,
announced addition of 20 new corporate clients in a three-month
time frame totaling nearly $24 million in air
spending.
In October, began
discussions with Australian-based Flight Centre, parent of FCm
Travel Solution, in an effort to partner with a global network.
Joint venture announced in January 2007.
Company Facts
Owns Garber's
Meeting and Incentive Marketing, a full-service joint venture
(annual sales of $1 million).
Part of a joint
venture with the FCm Travel Solutions network.
Privately
held.
24. OVATION TRAVEL GROUP
2006 sales: $418
million
Employees: 348
Previous
Ranking: 26
71 Fifth
Ave.
New York, NY
10003
T (800)
431-1112
F (212)
726-0910
www.ovationtravel.com, www.lawyerstravel.com
Executives
Chairman/CEO:
Paul Metselaar
Executive VP:
Sunil Mahtani
Executive VP:
Michael Steiner
Coo: Marcia
Amoye
2006 Developments
ARC sales of $290
million.
$62.5 million in
sales from outside agents.
85% of sales from
business, 10% leisure, 5% meetings/groups.
Launched GEM
Intellicenter reservations center. By providing a lower-cost
alternative to an on-site travel department, that facility is one
of many fulfillment options available to clients.
Launched
ECOvation initiative to make its own business travel carbon-neutral
and to offer the service to its clients.
Hired Tom Gehrke
as chief information officer, promoted Marcia Amoye to
COO.
Created a new
layer of executive management by instituting a team of vice
presidents and general managers responsible for operational and
account management teams, strategies and solutions in their
respective regional areas.
Rolled out 31 new
accounts (more than $50 million in new business), including one
25-country configuration through Radius.
Company Facts
Hosts 47 outside
travel sellers.
Member of Radius,
Virtuoso, Travelsavers.
Privately
held.
25. PROTRAVEL INTERNATIONAL
2006 Sales: $375 million
(not certified, based on Web site approximation of "approaching
$400 million in sales")
Employees: 550
Previous Ranking: 25
515 Madison
Ave.
New York, NY
10022
T (212)
755-4550
F (212)
593-4907
www.protravelinc.com
Executives
President:
Priscilla Alexander
COO: Tony
Shepherd
CFO: Tova
Fink
Company Facts
Privately
held.
26. ADELMAN TRAVEL GROUP
2006 Sales: $334
million
Employees: N/D
Previous Ranking: 30
6980 N. Port
Washington Road
Milwaukee, WI
53217
T (414)
352-7600
F (414)
352-3900
www.adelmantravel.com
Executives
CEO/President:
Craig Adelman
COO/CFO: Bob
Chaiken
Executive VP:
Steve Cline
VP, Corporate
Sales: Jerome Riese
2006 Developments
ARC sales of 203
million.
$2 million in
sales from hosting outside agents; hosts 10 outside
agents.
90% of sales from
business, 4% leisure, 6% other.
Acquired Pegasus
Travel in Fort Worth, Texas, and picked up new sales of $27
million. Solidified U.S. reservations center network with a
presence in the South, in addition to East, North Central and
West.
New travel portal
to assist customers.
Upgraded Cisco IP
phone system to provide agency with capabilities to plug in
home-based travel consultants at a moment's notice.
Expanded use of
Adelman Private Fare technology, which compares international
published fares and private fares side by side at point of
sale.
Purchased
TravelSpend, a Web reporting tool that provides dynamic, real-time
access to information, pretrip data and enhanced capabilities for
Adelman to integrate global data.
Company Facts
Owns Adelman
Travel Academy (a travel school) and Adelman Meetings &
Incentives.
Member of Radius,
Virtuoso.
Privately
held.
Looking Ahead
Deployment of
automated pretrip approval.
Creating a new
customer business plan that will be a strategic document addressing
domestic and global marketplaces re: services and technology. The
system will be a direct connection to the customer review process
to include past performances and future strategic
objectives.
Expand global
resources through an additional position, director of global
accounts, to facilitate and assist Global Account Manager team with
implementation of global objectives.
Evaluate further
expansion through sales and acquisitions in strategic
markets.
Implement new Web
site and customer portal solutions in second quarter
2007.
27. (tie) VALERIE WILSON
TRAVEL
2006 Sales: $320
million
Employees: 350
Previous
Ranking: 28
475 Park Ave.
S.
New York, NY
10016
T (212)
532-3400
F (212)
779-7073
www.vwti.com or www.valeriewilsontravel.com
Executives
Chairman/CEO:
Valerie Ann Wilson
Co-President:
Jennifer Wilson-Buttigieg
Co-President:
Kimberly Wilson Wetty
2006 Developments
ARC sales of $137
million.
$128 million in
sales fulfilled by agency for third parties.
$192 million in
sales from hosted outside agents.
55% of sales from
business, 40% from leisure, 5% meetings and
incentives.
Celebrated 25
years in business, marked with major events as well as a yearlong
marketing program that included a commemorative journal, cobranded
direct-mail campaigns and advertising.
Added First Coast
Travel to office in Ponte Vedra, Fla.
Added new
associate agents (both home-based and in office
locations).
Added a Virtuoso
Marketing Day in New York headquarters to train and strengthen the
brand with agents.
Held first Cruise
Vendor Day in New York office as well as the fifth Consumer Travel
Fest in Hilton Head, S.C.
Added online
tools for client use; modified consumer Web site to enable
clientele to book directly with Valerie Wilson Travel.
Company Facts
Owns VWT Meetings
& Incentives (annual sales of $16 million).
Member of
Virtuoso, ABC Corporate Services, Hickory Travel
Systems.
18 locations in
the U.S.
170 outside
travel sellers.
Privately
held.
Looking Ahead
Plans additional
mergers and acquisitions.
Seeking to add
associate agents, new offices, corporate accounts.
27. (tie)
DIRECTRAVEL
2006 Sales: $320
million
Employees: 380
Previous
Ranking: 29 (as VTS Travel Enterprises)
150 E. 52nd
St.
New York, NY
10022
T (212)
267-5500
F (212)
644-0615
www.dt.com
Executives
Chairman/Owner:
Vincent Vitti
Vice Chairman
Edward Vitti
President:
Patrick Fragale
2006 Developments
ARC sales of
$188.7 million.
5% of sales from
hosting outside agents.
70% of sales from
business, 10% from leisure, 20% other.
Renamed
Directravel (formerly VTS Travel).
Company Facts
Member of Hickory
Travel Systems, THOR.
Privately
held.
Looking Ahead
All U.S. call
centers will have new phone systems that will enable the agency to
move calls based on demand or weather.
29. TRAVEL MANAGEMENT PARTNERS
2006 Sales: $300 million
(not certified; figure published by company)
Employees: 156
Previous Ranking: 31
3725 National
Drive, Suite 210
Raleigh, NC
27612
T (919)
782-3810
F (919)
782-3595
www.tmptravel.com
Executives
President/CEO:
John Lewis
Executive VP/
COO: Wanda Shankle
30. THE TRAVEL AUTHORITY
2006 Sales: $291
million
Employees: 230
Previous Ranking: 32
702 N. Shore Drive,
Suite 300
Jeffersonville, IN
47130
T (812)
206-5200
F (812)
206-5400
www.thetravelauthority.com
Executives
President/CEO:
Tom Lumley
Executive VP: Lee
Thomas
Senior VP, Sales:
Doug Payne Sr.
Senior VP, Retail
Operations: Debbie Myers
Senior VP,
Corporate Operations: Alan Busse
2006 Developments
ARC sales of
$188.2 million.
65% of sales from
business, 25% leisure, 10% meetings, group incentives and sports
event packages via Champion Sports Tours, a company
division.
Continued growth
of SwiftTrip, the company's self-booking tool.
In-house, 24-hour
traveler support center expanded to support more travel agency
subscribers as well as corporate clients.
Enhanced Employee
Travel Club, a program available to corporate clients and their
employees for assistance with leisure travel. Participation ensures
discounts that are available to Travel Authority and other American
Express affiliates.
Agency
acquisitions added more than $25 million in sales and added several
new venues for retail and corporate divisions.
Company Facts
70 outside travel
sellers.
Owns SwiftTrip, a
self-booking tool.
Owns Champion
Sports Tours, a sports fan/team travel tour company with an annual
sales volume of $6 million.
American Express
affiliate.
Privately
held.
Looking Ahead
Continued agency
acquisitions, expansion of SwiftTrip and retail sales
growth.