1.
AMERICAN EXPRESS BUSINESS TRAVEL
2006
Sales: $24.2 billion (based on public
information)
Employees: N/D
Previous
Ranking: 1
200 Vesey St.,
48th Floor
New York, NY
11207
T (212)
640-1315
www.americanexpress.com
Executives
President,
Global Travel Services: Charles Petruccelli
Executive
VP/COO: Priyan Fernando
Senior
VP/General Manager, Business Travel, Europe: David
Herrick
Senior
VP/General Manager, Business Travel, Japan, Asia-Pacific,
Australia: Elizabeth Ray
Senior
VP/General Manager, Global Supplier Relations: Andrew
Winterton
Senior
VP/General Manager, Business Travel North America: Andrew
Mcgraw
2006
Developments
Launched the
American Express Intelligent Online Marketplace, an e-commerce
network for booking, purchasing and managing travel and related
business services.
Held its second
annual China Business Travel Forum in Shanghai.
The American
Express Travel Distribution System model and its TravelBahn DS
program emerged as differentiators for clients and partner
suppliers.
Company
Facts
Publicly
held.
2.
CARLSON WAGONLIT TRAVEL
2006
Sales: $22.1 billion (on pro forma basis, including
acquisition of Navigant)
Employees: 19,000-plus
Previous
Ranking: 2
701 Carlson
Parkway
Minneapolis, MN
55305
T (763)
212-2197
F (763)
212-2409
www.carlsonwagonlit.com
Executives
President/CEO,
Worldwide: Hubert Joly
COO, North
America: Jack O'neill
COO, Europe,
Middle East, Africa, Latin America: Richard Lovell
Coo,
Asia/Pacific: Berthold Trenkel
Executive
VP/CFO: Douglas Anderson
Executive VP,
Technology/Product Managemement: Loren Brown
Executive VP,
Global Supplier Management: Mike Koetting
Executive VP,
Global Accounts and Solutions: Martin Warner
VP, Corporate
and Marketing Communications: Isabelle Koch
Executive VP,
Human Resources: Philippe Vinay
2006
Developments
ARC Sales:
$8.43 billion.
Acquired
Denver-based Navigant International, which doubled the size of CWT
in North America.
Online
transactions grew by 80% in Europe, 70% in Australia, 13% in
U.S.
Launched online
booking tools in Japan and China.
Hotel sales
volume grew 17%. The number of entries in CWT HARP, the company's
global hotel database, increased by 13%, to 140,000
hotels.
CWT Portal, a
one-stop, Web-based entry point for travel managers and travelers
that provides access to all CWT online services, became available
in 12 languages. It is used by about 1.5 million users in 75
countries.
CWT Portrait,
an online profile-management tool, grew in availability to 43
countries. Registered users grew 82% over 2005, with 1.7 million
registered traveler profiles housed in the system.
CWT Freedom,
the company's mobile product for business travelers, was enhanced.
It now delivers travel itinerary information (including air, hotel
and car bookings and destination-specific information) to Microsoft
Outlook desktop calendars and mobile tools, including BlackBerrys,
Palms, smartphones and Pocket PC's.
The CWT
Diagnostic Tool was created and implemented, allowing clients to
measure and benchmark their performances.
CWT began
providing post-trip carbon-emissions reporting, enabling clients to
more effectively manage and offset their carbon
footprint.
CWT signed a
preferred reseller agreement with iJet Intelligent Risk systems to
enhance CWT Guardian, the company's global security product.
Enhancements include trip-specific information delivered to
travelers before, during and after a trip and real-time travel
alerts delivered 24/7 via e-mail or text messaging.
CWT
orchestrated more than 9,000 events involving 570,000
participants.
CWT and sister
company Carlson Marketing formalized an agreement to coproduce
meetings and events in accordance with clients' specific
needs.
Amount of sales
fulfilled by third parties: $35.1 million.
93.5% of sales
from business travel, 4% leisure, 2.5% other
U.S. online
adoption rate: 30.3%.
Global online
adoption rate: 22%.
Company
Facts
CWT is held by
Carlson (55%) and One Equity Partners (45%).
Hosts fewer
than 100 outside travel sellers.
Privately
held.
Looking
Ahead
CWT will continue
to expand its global product offerings and will grow and enhance
its four lines of business through:
Focusing on the
traveler by further developing CWT products that improve the
business traveler's experience. (CWT Freedom will be further
enhanced and rolled out globally, for example.)
The
second-quarter launch of the CWT Program Management Center, a
one-stop, multilingual, Web-based management tool that enables
clients to easily access information and streamline the management
of their travel program. It also has customized dashboards that
monitor key performance metrics, coupled with integrated data from
a variety of sources (pretrip bookings, post-trip data and credit
card expenses) that will help travel managers and procurement
professionals track and optimize their travel
programs.
The
second-quarter global launch of the CWT Carbon Calculator, which
will permit business travelers to compare the carbon dioxide
emissions of various transportation options at the time of
booking.
Continued
integration of legacy Navigant products and systems.
A focus on more
effective supplier partnerships at a global level, for the benefit
of CWT, its suppliers and its clients.
3.
EXPEDIA INC.
2006
Sales: $17.2 billion
Employees: 6,600
Previous
Ranking: 3
3150 139th Ave.
SE
Bellevue, WA
98005
T (415)
679-7200
www.expediainc.com
Executives
CEO: Dara
Khosrowshahi
CFO: Michael
Adler
President,
Expedia North America/Expedia Partner Services Group: Paul
Brown
President,
Expedia Asia-Pacific: Henrik Kjellberg
President,
Expedia Europe, Middle East and Africa: Dermot Halpin
President,
Expedia Corporate Travel: Jean-Pierre Remy
2006
Developments
Celebrated 10th
anniversary.
Launched sites
in Japan, Denmark, Norway and Sweden.
Selected by NYTimes.com and
Sam's Club to power travel booking engines.
Expedia
Corporate Travel launched a new Global Flight Search platform for
the European market, offering European-based customers enhanced
flight search and booking capabilities. ECT also launched a global
reporting platform to help travel managers oversee travel programs
across multiple regions, enabling greater access to
information.
Announced
long-term partnerships with US Airways, United and Continental
Airlines to make available all published fares and
inventory.
Began flowing
airline travel segments to Amadeus and Sabre, diversifying the
company's GDS vendors and leveraging the incremental content and
pricing these providers offer.
Launched
partnership with TerraPass to mitigate greenhouse gas
emissions.
Reached 200,000
mark for ThankYou rewards program.
94% of sales
from leisure, 6% from business.
Company
Facts
Expedia has
divisions in Australia, Canada, Denmark, France, Germany, India,
Italy, Japan, the Netherlands, Norway, Spain, Sweden and the
U.K.
Operates Hotels.com.
Publicly
held.
Looking
Ahead
Will launch a
cobranded credit card in 2007 to provide travelers with more ways
to earn loyalty rewards.
In early 2007,
launched a simplified home page.
ECT will add
more countries in Europe and will launch operations in
Asia/Pacific.
Expedia is
sending groups of employees to work with local tourism providers in
and around World Heritage sites to help develop and improve tourism
infrastructure.
4.
(tie) BCD TRAVEL
2006
Sales: $12 billion (not certified by an officer; however,
according to a spokesman, the $12 billion figure "is the one we
give out publicly, and although it is generally accurate, it
obviously is not exact down to the dollar and cents.")
Employees: 12,000
Previous
Ranking: 5
Rijksstraatweg
426
2243 CH
Wassenaar
The
Netherlands
T (31) 70 512
3001
F (31) 70 512
3009
www.bcdtravel.com
Executives
CEO: Mike
Buckman
CFO: Stephen
Baars
Treasurer: Tom
Barham
President/CEO,
Emea/India: Ilona De March
President/CEO,
Americas: John Snyder
President/CEO,
U.K. & Ireland: Mike Walley
President,
Mergers & Acquisitions: Ralph Manaker
President, BCD
Meetings & Incentives: Scott Graf
General
Manager, Advito: Mary Ellen George
Managing
Director/Senior VP, Partner Networks/Asia-Pacific: Greg
O'Neil
Executive VP,
Products, Technology & Supplier Relations: Dee
Runyan
Executive VP,
Sales: Travis Tanner
Senior VP,
Marketing: Melanie Garrett
2006
Developments
Three travel
management companies joined to form BCD Travel, which now has
locations in more than 90 countries.
Launched two
independent business units: Advito (consulting) and BCD Meetings
& Incentives.
Company
Facts
A subsidiary of
BCD Holdings, a Dutch family-owned company, with interests in
travel and financial services.
Parent company
also owns Park 'N Fly (off-airport parking), Airtrade (leisure
travel) and Primary Capital (real estate financing).
4.
(tie) HOGG ROBINSON GROUP (HRG)
2006
Sales: $12 billion (approximation certified by group
finance director)
Employees: 12,000 (HRG worldwide
network)
Previous
Ranking: 4
16 E. 34th St.,
3rd Floor
New York, NY
10016
T (212)
404-8800
F (212)
481-2881
www.hrgworldwide.com
Executives
CEO: David
Radcliffe
Group Finance
Director: John Kennerley
President,
North America: Tom Gleason
2006
Developments
Announced
independence from status as co-shareholder in Business Travel
International.
Rebranded Hogg
Robinson worldwide network, covering 96 countries, as HRG (Hogg
Robinson Group).
Acquired
Robustelli Corporate Services.
Acquired Ian
Flint & Associates, U.K. consultants.
Acquired the
corporate travel business of BTI Czech Republic, BTI Slovakia and
BTI Polska, building on existing Eastern European expertise through
owned companies in Russia and Hungary.
Hogg Robinson
Group relisted on the London Stock Exchange in
October.
Acquired a
number of multinational accounts, including Credit Suisse, Gambro
AB and additional business in the U.S. for Daimler-Chrysler. Among
other key account retentions, a new five-year contract for all
Textron companies.
100% of sales
from business, including corporate travel management, fulfillment
services, consulting, expense management, sports and events and
meetings management.
$6.5 billion of
sales were through Hogg Robinson Group plc.
Company
Facts
Owns
Spendvision, an expense-management automation and transaction
company.
Operates HRG
Events & Meetings Management.
Owned, managed
by Hogg Robinson Group plc.
Publicly
held.
Looking
Ahead
Recently
announced acquisition of Washington-based Executive Travel
Associations, a travel management company.
Continue to
sign multinational accounts; recently signed Merrill
Lynch.
Development of
the HRG Universal Super Platform, a technology platform to deliver
configurations of products and services.
Creating a
fully integrated, end-to-end travel and expense
solution.
Partnering with
leading security expert Red24 to offer a proactive travel and
security alert system.
Further
enhancements to HRG Online, an in-house developed, self-service
reservations tool.
Green travel
products, including an emissions calculator.
Expanding,
extending and relocating premises in New York; Charlotte, N.C.; and
Halifax, Nova Scotia.
6.
TRAVELOCITY
2006
Sales: $10.1 billion
Employees: More than 5,000
Previous
Ranking: 6
3150 Sabre
Drive
Southlake, TX
76092
T (682)
605-1000
F (682)
605-0432
www.travelocity.com
Executives
President/CEO:
Michelle Peluso
COO, North
America: Tracey Weber
President,
Travelocity Business: Lesley Harris
Chief Marketing
Officer: Jeffrey Glueck
CFO: John
Mills
Chief
Technology Officer: Barry Vandevier
CEO,
Lastminute.Com: Ian Mccaig
Deputy CEO,
Lastminute.Com: Damon Tassone
CFO,
Lastminute.Com: Ed Kamm
CEO, Zuji:
Scott Blume
Senior
VP/General Counsel: Sterling Miller
Senior VP,
Partner Marketing: Paul Nelson
Senior VP,
Strategy and Distribution: Richard Harris
2006
Developments
Gross travel
bookings increased 35% year over year.
Launched
Activities Tab, a tool aimed at saving travelers time and money on
destination activities, attractions and services.
Acquired
complete ownership of Zuji, a leading online company in
Asia-Pacific.
Contracted to
power GoTrump.com for luxury travel.
Launched Meet
Me in ..., which enables customers traveling from two different
cities to meet in a common destination.
Travelocity
Business introduced a program to provide business travelers with
individual e-mail statements on their activity.
Launched first
wholly owned service center in Europe.
Signed
five-year deal with Lockheed Martin for global travel
management.
Rebranded 14
kiosks and ticket booths from Showtickets.com to Travelocity on
Location.
Introduced
customer loyalty program.
Launched the Window
Seat blog.
Company
Facts
Subsidiary of
Sabre Holdings.
Owns
Travelocity Business, World Choice Travel, Travelocity on Location,
IgoUgo.
Affiliates: Travelocity.co.uk, Travelocity.ca, Travelocity.de, Resfeber.se
(Scandinavia), Lastminute.com (Europe, South Pacific), Zuji.com (Asia/Pacific),
Nextour.co.kr (Korea).
7. ORBITZ
WORLDWIDE
2006
Sales: $10 billion (according to information in the
company's proposed initial public offering)
Employees: 1,600
Previous
Ranking: 9 (as Cendant's Travelport)
500 W. Madison
St., Suite 1000
Chicago, IL
60661
T (312)
894-5000
www.travelport.com
Executives
CEO/President:
Steve Barnhart
2006
Developments
$8.7 billion in
U.S. bookings.
Became part of
a private company in August 2006, when then-parent Cendant spun off
Travelport, selling it to the Blackstone Group and other
investors.
Company
Facts
One of three
business units within privately held Travelport.
8. AAA
TRAVEL
2006
Sales: $3.89 billion
Employees: 5,130 travel agency employees
(full-time equivalents)
Previous
Ranking: 8
1000 AAA
Drive
Heathrow, FL
32746
T (407)
444-7000
F (407)
444-7806
www.aaa.com
Executives
CEO/President:
Robert Darbelnet
Executive VP,
Association and Club Services: Mark Brown
VP, Travel
Services: Sandra Hughes
2006
Developments
ARC sales of
$696 million.
89% of sales
from leisure, 11% business.
Tour and cruise
sales broke company record.
Online sales
grew 30%.
AAA became
primary sponsor of a race car.
More than
50,800 students registered for the AAA Travel High School
Challenge, resulting in 1.1 million page views and 276,000 unique
visits to AAA.com/TravelChallenge.
Company
Facts
Owns Air by
Pleasant, American Tours International (partial ownership), InternetVillas.com, Pleasant Holidays, Member Choice
Vacations (partial ownership).
Member of FI
(Federation Internationale de l'Automobile).
Member of FITAC
(Federacion Interamericana De Touring Y Automovil
Clubes).
Member of
Hickory, Radius.
Privately held,
fully taxpaying, not-for-profit corporation.
9.
PRICELINE.COM
2006
Sales: $3.3 billion (public company, from earnings
report)
Employees: N/D
Previous
Ranking: 10
800 Connecticut
Ave.
Norwalk, CT
06854
T (800)
774-2354
www.priceline.com
Executives
President/CEO:
Jeffery Boyd
CFO: Robert
Mylod Jr.
President,
North American Travel: Christopher Soder
EVP, General
Counsel: Peter Millones Jr.
Chief Marketing
Officer: Brett Keller
Chief
Information Officer: Ronald Rose
Chief
Distribution Officer: Paul Hennessy
2006
Developments
49% increase in
sales over 2005.
Strong
performance by Booking.com, a European site.
Rolled out More
Ways to Save, with additional tips such as using a different
airport.
Launch of Sabre
and G2 SwitchWorks as GDS vendors.
Company
Facts
Publicly
held.
Owns Travelweb.com, RentalCars.com, Breezenet.com.
Looking
Ahead
Goal is to be
the leading online hotel reservation service in
Europe.
10.
LIBERTY TRAVEL
2006
Sales: $1.8 billion
Employees: 2,450
Previous
Ranking: 11
69 Spring
St.
Ramsey, NJ
07446
T (201)
934-3500
F (201)
934-3651
www.libertytravel.com
Executives
President:
Gilbert Haroche
COO: Cathy
Pelaez
CFO: Allen
Lindstrom
2006
Developments
ARC sales of
$438.5 million.
New partnership
with David's Bridal. The relationship includes information-sharing
for the honeymoon and destination wedding market, exclusive offers
featured on Liberty's new microsite (LibertyTravelHoneymoons.com), signage in the David's
Bridal retail stores, quarterly Honeymoon Night events in the
David's Bridal stores and an e-mail campaign.
Enhancing
retail experience. The first enhancement is digital signage with
colorful graphics and quick, powerful messaging. Travel suppliers
have the opportunity to have their brands displayed in Liberty's
200 retail stores through streaming video sequences on large, LCD
screens.
98% of sales
from leisure, 2% from business.
Company
Facts
200 outside
sales agents.
Privately
held.