Updated: Carnival Corp. brands lock in commission tiers

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The Carnival Sunshine. Carnival Cruise Line will honor the commission tiers its accounts earned in 2019 through 2022.
The Carnival Sunshine. Carnival Cruise Line will honor the commission tiers its accounts earned in 2019 through 2022. Photo Credit: CathyRL/Shutterstock.com

Carnival Corp.'s U.S.-based brands will honor the commission tiers their accounts earned in 2019 throughout 2022.

Carnival Cruise Line, Cunard, Holland America Line, Princess Cruises and Seabourn all said that travel advisors would continue to earn commission at their current rates for the next two years, as opposed to rates changing based on booking volumes.

Adolfo Perez, Carnival Cruise Line's senior vice president of global trade sales and trade marketing, said the move was "the right thing to do and gives travel advisors one less thing to worry about."

Adolfo Perez
Adolfo Perez

"As we went into 2021, we decided to extend it through 2022 early on, because there is still uncertainty," he said. "We could have looked at changing the commission tier to make them easier to reach, but we still don't know exactly when we're sailing and what those tiers could look like and would we have to readjust them again."

Perez said that "by maintaining our current commission tiers, we're recognizing the important role that travel advisors play in the vacation-selling process while providing peace of mind knowing their efforts through 2022 will be compensated at the rate they have worked so hard to earn."

The Carnival Corp. brands, like other cruise lines, had previously said that 2019 commission tiers would be maintained through 2021, so the announcement extends that protection for an additional year.

The decision is part of the line's Onboard With You pledge to support travel advisors through the pandemic. 

"Everybody recognized that we need a healthy trade distribution, and this is one way for us to help them during these difficult times," Perez said.

This report was updated to include commission-protection information from all of Carnival Corp.'s North American brands.

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