The Moscow Tourist Information Support Centre, in partnership with the Moscow Tourism Committee, launched a hotline that will provide 24/7 assistance to visitors to the Russian capital via phone.
For example, Moscow Call Centre operators will advise callers on how to pay fares in the Metro, how to get from one location to another and where to rent a bicycle.
They will also provide information on interesting events and festivals taking place in Moscow and give out the addresses of museums, stadiums, parks and other attractions.
In addition, hotline staff will assist tourists in the event of emergency and advise on the addresses and opening hours of embassies, consulates and visa centers.
The service is currently provided in two languages, Russian and English. Assistance will also be available in Chinese, French, German and Spanish in the future.
A short number (122) can be dialed from cellphones of all Russian and foreign callers from within Moscow and the Moscow region. A 10-digit city number (7 (495) 122-01-11) can be dialed from cellphones and landlines from abroad and in Russia.