Hawaiian Airlines started a month-long project to improve some of the carrier's spaces at the Honolulu's Daniel K. Inouye International Airport on Nov. 11.

The project includes installing new check-in kiosks in lobbies 2 and 3 in Terminal 1.

Earlier in the year, the carrier completed similar upgrades in Lihue on Kauai, Kahului on Maui, and Hilo and Kona on Hawaii Island.

Roughly 19,000 of Hawaiian's 32,000 average daily travelers begin or end their trips in Honolulu, and the airline is launching a two-year modernization program that will include new guest service, baggage drop and premium check-in counters, and other improvements.

"We have received great feedback from our neighbor island guests as well as our employees regarding the new kiosks and refreshed lobbies, and we look forward to introducing a host of improvements at Honolulu to create an effortless travel experience for all of our guests," Jeff Helfrick, vice president of airport operations at Hawaiian Airlines, said in a statement.

According to the airline, the new lobby kiosks will shave between 30 and 60 seconds off the average time spent at the machines of three and a half minutes. Hawaiian also plans to reconfigure guest queuing to improve lobby flow and install new signage and check-in podiums with bag scales

The renovations are slated to occur during off-peak hours and overnight, with a break during the Thanksgiving week.                     

Comments
JDS Travel News JDS Viewpoints JDS Africa/MI