Riviera River Cruises puts health mandates in place

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The George Eliot, a Riviera River Cruises ship. The line has established its protocols for boarding when cruising resumes.
The George Eliot, a Riviera River Cruises ship. The line has established its protocols for boarding when cruising resumes.

Riviera River Cruises will require all guests to be fully vaccinated against or present a negative test for Covid-19 when European river cruising resumes, the company announced today.

Riviera joins Viking in adopting such mandates. Viking has said it will require vaccines for guests on all of its river and ocean sailings beginning May 22 and will do occasional onboard testing throughout their sailings. Crystal has also announced a vaccine mandate, and Avalon Waterways will require a vaccine or poof of a negative test or recovery from the virus before boarding. But most other European and international river cruise operators have said they expect to follow government and airline requirements.

Marilyn Conroy
Marilyn Conroy

Marilyn Conroy, Riviera River Cruises' executive vice president of sales and marketing for North America, said the new requirement, "combined with our comprehensive customer care policies and health and safety protocols that will be in place aboard our ships, will allow guests to travel with us with confidence."

• Related: River cruises lines readying for a return

Under the new policy, vaccinated guest will be required to have had all doses of a Covid-19 vaccine, with the final dose administered a minimum of seven days before departure. Guests who aren't fully vaccinated will be given a complimentary Covid-19 test before departure. Anyone who tests positive before their cruise will be allowed to transfer their departure to another date for free.

Riviera also previously announced flexible customer care policies that include free changes to new bookings and a "happiness guarantee," in which guests who are not satisfied by the second day of their cruise will be brought home with a refund for their cruise and any change fees or fare increases from their original airline ticket paid by Riviera.

UPDATED: This report was updated on April 7 to include vaccine guidelines put in place by Crystal and Avalon Waterways.

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