U.S. Customs and Border Protection (CBP) has canceled some scheduled Global Entry enrollment appointments due to the reassignment of staff to the U.S.-Mexico border.

Global Entry allows pre-approved travelers to receive expedited clearance upon arrival into the U.S.

A CBP spokesperson said Tuesday that it is temporarily reducing staff at Global Entry enrollment centers nationwide in response to the "ongoing humanitarian and security crisis on our Southwest border." CBP said Global Entry workers would "support front-line traveler processing at ports of entry during the busy summer months."

The U.S. Travel Association criticized the decision, with executive vice president for public affairs and policy Tori Barnes calling the Global Entry program "a critical tool for both travel facilitation and travel security."

"Interruption of Global Entry interviews is an unsettling sign that resources for Homeland Security functions are not keeping pace with the shifting array of challenges that face the agency's important work," Barnes stated. "We need a broad and comprehensive national conversation about the reforms and investments that are needed to properly secure our entry points and transportation systems. It's not just security that's at stake, but economic growth as well."

CBP recommends that impacted Global Entry applicants reschedule for a later date "with the expectation that availability for appointments will be limited through Sept. 30, 2019." 

CBP also said that conditionally approved Global Entry applicants can complete their interview without an advance appointment at any of the 50 airports with a Global Entry Enrollment on Arrival program.

From Our Partners


From Our Partners

Small Groups, Big Adventures
Small Groups, Big Adventures
Register Now
TTC Tour Brands — How We Lead: What Tour Directors Know About Leadership
TTC Tour Brands — How We Lead: What Tour Directors Know About Leadership
Read More
Discover Houston, A World in a City
Discover Houston, A World in a City
Register Now

JDS Travel News JDS Viewpoints JDS Africa/MI