Study: Hilton and W have top brand equity among hotels

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Hilton, W and Disney Cruise Line were among the travel brands that jumped to the top of Harris Poll’s annual EquiTrend Study for this year.

Hilton leapfrogged Marriott and Hyatt among full-service hotel operators, while W Hotels overtook Four Seasons and Ritz-Carlton in the luxury hotel category.

Among cruise lines, Disney overtook Royal Caribbean International, Norwegian and Holland America. And Expedia leapfrogged Hotels.com among OTAs.

Among airlines, Delta and Southwest repeated as the most widely recognized full-service and value airline brands in the Harris poll, respectively.

This year marked the 28th annual brand-equity survey, which measures three factors: familiarity, quality and purchase consideration. Harris polled more than 97,000 American customers.

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