Travel Weekly's Home-based Agent E-letter: Dec. 22, 2003

'INDEPENDENT' ARREST: A 70-year-old Wisconsin woman who was operating as an independent travel agent was arrested Dec. 10 and charged with theft by fraud, after she allegedly collected about $30,000 in cruise fares but failed to return the money after the group cancelled the trip, police said. Maureen R. Radtke pleaded not guilty, according to a spokeswoman for the Outagamie County Jail, and posted $1,000 bail. Police in Appleton, Wis., seized Radtke's financial records and said 14 people were bilked out of about $2,200 each. Radtke allegedly collected the cash for a June 2003 cruise to Alaska. The money, which was given to Radtke in personal checks made out to her, has not been recovered, according to police reports.

MEANWHILE, POLICE SAID Radtke told the group she was a member of Tampa, Fla.-based Prestige Travel, an organization of independents that also operates CruiseBrokers.com, an Internet cruise company. Ron LaScala, Prestige president, told Travel Weekly that while Radtke applied for membership about a year ago, she never completed the training and, as a result, had no affiliation with the company. "In any case, our agents always would have the customers' checks payable to Prestige or the cruise line," said LaScala. Prestige is a member of ASTA, CLIA and Vacation.com. A court date for Radtke has not yet been scheduled.

NEWS FROM ATHENS: Two Royal Olympic Cruise Lines subsidiaries, which own the line's newest ships, the Olympia Explorer and the Olympia Voyager, filed for Chapter 11 reorganization. Royal Olympic said normal operations would continue at the Athens-based cruise line, and noted that the line itself had not filed for bankruptcy protection. Royal Olympic said it is in discussions with lenders of the two ship-owning subsidiaries regarding a restructuring of $250 million in loans.

IN DEMAND: Agencies that were forced to cut staff in recent years finally are seeing a steady rebound in business, and they're looking to independents to help them expand, according to Marty Robinson, president of Travel Career Network, a placement agency in Boston. As a result, placements of independent travel sellers with host agencies is up 50% this winter compared with the winter of 2001, Robinson said. Additionally, the company told Travel Weekly that agencies still experiencing lower revenue from business travel clients are particularly interested in affiliating with independents who have strong leisure followings.

MEANWHILE, ROBINSON, who launched Travel Career Network in 1988, said "a lot of (host) agencies are anxious to find people." She said the opportunities are not with the mega-agencies, but rather with midsize, local ones. To lure the right independents, Robinson added, host agencies will negotiate to determine the commission split. "The larger the agent's following, the higher the percentage split," she noted. The standard she noted, is 60/40, with 60% going to the agent. But with a large following, an independent these days can garner up to 75%.

DATEBOOK: The Midwest Chapter of NACTA changed the date for its NACTA Immersion Day event to Feb. 10. The location is the same, at the Doubletree Club Hotel, 920 E. Northwest Highway, Palatine, Ill. Reserve a spot by calling Midwest Chapter director Nancy P. Nosal at (847) 577-7930.

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