With ASTA's help, travel advisors speak out against taxes

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With ASTA's help, travel advisors speak out against taxes
Photo Credit: IsaArt/Shutterstock.com

Travel advisors have mobilized in recent weeks to fight proposed taxes on travel services in four states, taking the lead in a grassroots campaign spearheaded by ASTA.

Budget proposals in Connecticut, Utah and Nebraska call for the taxation of travel services. They are expected to be finalized in June. 

Connecticut has proposed a 6.35% sales tax on professional services, including "travel arrangement." 

Utah's proposed tax on "amounts paid or charged for services" would be 3.1%.

The proposed tax in Nebraska is 6% of "the gross income received for the services of travel agents and tour operators and for online travel services." 

Proposed legislation in Washington would repeal the state's preferential business and occupation tax rate of 0.275% on travel agents, subjecting them instead to a 1.5% tax rate for services; the Society said that could potentially increase to a rate of 2.5%.

In addition to utilizing ASTA's grassroots portal, which enables residents of the states to quickly send lawmakers messages opposing the proposed tax, travel advisors have hit the ground running. They've been busy meeting with legislators and testifying before finance committees, stating their case as to why travel services shouldn't be taxed.

"These are the things that really can change the whole nature of how you do business," said Brian Hollien, president of Morris Murdock Travel in Salt Lake City. "It is really scary that something this impactful could potentially happen with or without people speaking up about it."

When the tax was proposed, Hollien immediate began requesting meetings with every state senator and representative. He also testified at the House's taxation and revenue committee meeting where the bill was introduced and formed a coalition of local travel agencies for advisors to speak on behalf of when meeting with legislators. 

Hollien also got other local associations whose members would be affected, including the influential Utah Technology Council, which represents 135,000 employees of technology companies. He has been working with ASTA through all these efforts.

"It sincerely was a grassroots movement by not just the travel community," he said, "but by the travel community making sure that all the other service-related companies were aware of this pending legislation."

The main arguments against the taxes are that advisors already pay income taxes on their revenue and that they differ from other service providers since much of their competition comes from out-of-state companies that would not have to charge taxes on travel services.

"That's a huge inequity and a huge problem for us," Hollien said of the latter argument.

On March 15, agents in Connecticut mobilized by ASTA testified before the House's finance, revenue and bonding committee. Testifying at the hearing were Valeri French, owner of French's Worldwide Travel in Newington and the president of ASTA's Southern New England Chapter; Amanda Klimak, president of Largay Travel in Waterbury; and Isaac Cymrot, vice president of sales and industry relations at Travel Insured International in Glastonbury.

The committee meeting began at 10:30 a.m. Klimak and Cymrot testified around 1:30 p.m., and French didn't get called until 7:30 p.m.

"The legislators were pretty engaged, even after all those hours," French said. "You could tell they were getting exhausted by the end of the day just like everybody else was, but they were very patient, and they really stayed to listen to all of their constituents."

Klimak described the day as "a little chaotic" but said ASTA had prepared them well.

"ASTA takes the time to empower you to speak intelligently and know the facts so that when they do ask questions, it allows you to answer them with the facts that are important," she said.

During her testimony, Klimak told legislators that agencies simply aren't set up to collect and remit sales taxes. If the tax were passed, it would burden agencies with the cost of additional accounting technology. She also said the proposed tax would likely drive clients away from Connecticut agencies, as out-of-state agencies wouldn't carry the cost of sales tax.

"I'm looking at an expense of over $50,000 a year in additional taxes that we would have to absorb as a company, which means about one [travel advisor's] salary," she told legislators.

Republican Rep. Christopher Davis questioned the kind of clients Largay serves, concluding that the cost of a sales tax could make a significant difference for families, for example, in deciding whether or not they would take a leisure trip.

Democratic Rep. Jason Rojas said there are some assumptions that the services proposed to be taxed, including those of travel advisors, are used solely by the rich, but that that isn't the case.

French was encouraged by the experience. She praised ASTA for its help, not only in preparing advisors to testify but with the overall fight against the tax.

"I think that those people, those industries that are there being the squeaky wheel ­educating these [legislators] as to how our businesses work are the ones that are going to see relief from it. I really do," she said. 

"If nobody came out and spoke against it, it would just pass. [Lawmakers] need to keep hearing that we're against it, and that we oppose it."

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