Iberostar Hotels & Resorts announced its Travel at Ease initiative, a complimentary program for guests at its resorts in the Dominican Republic, Jamaica, Mexico and Brazil.
The Travel at Ease services include Covid tests in case of symptoms, an extension of guests' stay at no cost for those who test positive and their families, and isolation rooms with all the necessary amenities.
Also included are medical monitoring, contactless room service, a cleaning kit with biodegradable cleaning products and free in-room entertainment, games and activities, including Star Camp activity packs for children. A full refund and airport transfers in case of early departure also are included.
The program is offered to any guests staying in its hotels until August.
Iberostar has reopened 11 hotels in the Dominican Republic, Jamaica, Brazil and Mexico, with further reopenings planned for the DR and Mexico, among others.
In addition to the Travel at Ease program, Iberostar has implemented sanitation and health protocols through its How We Care program.