Westin Maui wrapping up $100M transformation

The Westin Maui Resort and Spa, Kaanapali has upgraded its pool area, food and beverage options and amenities.
The Westin Maui Resort and Spa, Kaanapali has upgraded its pool area, food and beverage options and amenities.
Tovin Lapan
Tovin Lapan

The Westin Maui Resort and Spa, Kaanapali has entered the final phase of a $100 million property refresh that includes upgrades to the pool area, new food and beverage options and enhanced amenities.

One of the highlights of the recent work at the 12-acre property on the Valley Isle's leeward coast is the revamp of the 87,000-square-foot "pool playground," with six distinct areas serving a range of ages. There are adult and kids pools, as well as a secluded Jacuzzi and a redesigned family pool with two connecting pools linked by swim-through waterfalls. The lounge and seating areas have also been expanded.

"Guests are loving our newly renovated pools and added water features," said Gregg Lundberg, general manager of the Westin Maui. "Our pool experience has always been exceptional, and now with the enhancements, our expansive pool area, which we've renamed Kawaiola [living water] Pools, has been reimagined as an epicenter of well-being."

The adults area includes a dedicated bar serving cocktails and small plates, and an infinity-edge pool offering views of the Pacific, Molokai and Lanai. New, dewdrop-shaped bamboo and dark-wood cabanas were specifically designed for the resort. Children can enjoy features like a dozen spray jets, a mini water slide, waterfall and dedicated kids area. Older children and kids at heart can speed down the twisting, plunging 270-foot slide in the main pool that has been at heart of the facility for decades.

The work at the 770-room resort has been executed in three phases starting in 2018, with expected completion of the bulk of the project by summer 2020. In addition to the pool area overhaul, there will be a new space for special curated experiences in the luxury Beach Tower and refreshed dining options, including a 200-seat oceanfront pool bar, are also part of the additions.

Improvements to the lobby and guest arrival experience have been completed, including a new port cochere, new lobby furnishings and green living walls that now flank the entrance and retail area. Additionally, an on-site guest parking facility with valet parking was added. In June, a new market with takeout and dine-in options with a Starbucks Cafe is slated to open, and in the fall a new signature restaurant will be unveiled, replacing Relish Oceanside.

"The changes taking place at the Westin Maui are very exciting, but the transformation extends beyond physical enhancements," Lundberg said. "We're redefining the entire experience for guests."

The updates were made with a focus on lacing Hawaiian elements and wellness features throughout the guest experience, from new design elements to cultural programming. Resort areas were renamed with Hawaiian historical and geographical place names, and guest programs have a greater focus on environmental sustainability and Hawaiian culture.

"The Westin brand is known for its focus on wellness and helping guests maintain their well-being while traveling," Lundberg said. "Layered on top of this is our commitment to deliver genuine Hawaiian experiences that offer guests a deeper relationship to the natural elements around us: the land, the water and the stars. This has guided our transformation. We want our guests to leave our resort feeling like better versions of themselves."


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