SeaWorld CEO says company is 'turning the corner'

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The Manta roller coaster at SeaWorld San Diego.
The Manta roller coaster at SeaWorld San Diego. Photo Credit: Mike Aguilera/SeaWorld

SeaWorld Entertainment reported improved park attendance and revenue for the first quarter of 2016, a trend the company said it expects will continue as it works to repair its image

“Our March announcement to end all orca breeding and transition our theatrical shows toward more natural orca encounters, as well as our new partnership with the Humane Society of the United States, were transformational decisions that we expect should contribute to an improvement in performance over time,” SeaWorld CEO Joel Manby said on Thursday.

Manby, who was hired last year to turn around the company, said that SeaWorld conducted a survey following the orca announcement and found that consumers’ positive feelings about SeaWorld and their intent to visit the theme parks had increased considerably compared to before the decision to end the orca shows. 

Attendance at the SeaWorld parks in the first quarter increased by 2.6%, to 3.3 million. SeaWorld reported revenue of $220.2 million, up from $214.6 million in the first quarter of 2015.

Manby said that revenue growth was driven by higher attendance at parks in Virginia, Texas and California. Attendance dropped at the company's Florida locations (SeaWorld, Aquatica and Discovery Cove in Orlando and Busch Gardens and Adventure Island in Tampa), primarily due to a decline in international attendance from Latin America, the company said.

“Orlando generates about 30-or-so percent of its attendance from international guests. We don't drill down into each of those countries, but Brazil is the lion's share of that when you compare it to the other countries, so it’s significant for us,” said SeaWorld CFO Peter Crage during the company’s earnings call.

“We're seeing some softness in other [markets], but Brazil really stands out, obviously, because of the currency difference. We're hearing anecdotally in businesses around Florida and Miami that Brazil is an issue for them, as well.”

Despite revenue and attendance growth, SeaWorld reported a net loss of $84 million in the first quarter of 2016, compared with a $43.6 million loss in the first quarter of 2015.

However, Manby repeated on numerous occasions that the company is poised for recovery.

“We’re very confident that we are turning the corner,” he said.

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