49 | Key Travel

T0627KEYTRAVEL_C_350 [Credit: Key Travel]
2021 sales: $43.7 million
Previous ranking: 26
Employees: 144

Ninth Floor, St. James Building 61-95 Oxford St.
Manchester, U.K. M1 6EJ
Phone: +44 (0) 161 819 8900


CEO: Saad Hammad
Group finance director: Simon Conoley
Group head of IT: Dan Morris
SVP commercial, North America: Carla Cabrera
Commercial director, U.K.: Paul Green
Commercial director, EU & Africa: Sabrina Pabois
Global operations director: Rachel Baxendale

Company facts

* Privately owned by Elysian Capital Partners. Provider of travel services to nonprofit organizations.

2021 developments

* Return to travel in summer was halted when omicron set in at the end of the year.

* Work model changed to a permanent mix of remote and on-site working for all roles after omicron.

* Investment in a new agent booking platform and a proprietary audit methodology for sustainable travel in partnership with the World Wildlife Fund.

* Launched a carbon-neutral hotel offering.

* Developed a new travel risk assessment tool to support customers’ duty-of-care responsibilities, allowing them to benchmark their activities against their peers and global best practices.

* Enhanced range of specialist services for groups, study trips and events.

Looking ahead

* Barring new lethal Covid variants, Key expects revenue to continue to recover through the third and fourth quarters of the year. The agency is rebuilding headcount in line with increasing demand through a strong focus on recruitment.

NOTE ABOUT KEY TRAVEL'S RANKING: Some Power List companies have resubmitted their numbers, which have resulted in changes in the rankings. Read more about those changes



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