ARC airline refunds during pandemic exceed $1 billion

ARC airline refunds during pandemic exceed $1 billion
Photo Credit: Oliver Le Moal/Shutterstock

ARC said it has processed more than $1 billion in airline refunds to travel agencies in the United States since the coronavirus pandemic began, a 558% increase.

From March 9 to July 12, ARC said it paid e $745 million in refunds in cash. The remainder was applied as credit to agency sales.

ARC said it has adapted to accommodate the increased refund volume, which still exceed sales for many airlines.

“Just as we are committed to delivering payment to airlines for ticket sales, ARC made it a priority to ensure agencies received the full balance of their cash refunds on time and in full, maintaining a constant flow of liquidity between airlines and travel agencies,” said ARC executive vice president and COO Lauri Reishus.


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