Hyatt, IHG to require face coverings


Both Hyatt Hotels Corp. and InterContinental Hotels Group will require guests to wear face coverings within indoor public areas of its U.S. and Canadian hotels, beginning July 27. 

The move follows a similar policy introduced by Marriott International. 

All three companies cited the American Hotel & Lodging Association’s Safe Stay guest checklist recommendations, which were released last week.

Hyatt specified that the requirement would include meeting and event spaces, restaurants and bars, and fitness centers. “Some guests may be exempt from this mandate, including but not limited to people with medical conditions, consuming food or beverages in restaurants, and children under the age of 2 years,” Hyatt said.

Any Hyatt guest not wearing a face covering indoors will be asked to wear one. Face masks will be made available to guests who do not have one. As part of its cleanliness initiative, Hyatt already requires all staff to wear face covering at its hotels globally. IHG did not indicate what the consequences of not wearing a mask would be for guests.

“This new policy comes at a pivotal time amidst the ongoing challenges of Covid-19 and helps us care for the health and safety of our guests and colleagues,” said Hyatt president and CEO Mark Hoplamazian in a statement. “In an effort to enable safe travel, we support AHLA’s recently expanded Safe Stay initiative and traveler checklist that help us come together as an industry to promote clear guidelines, which for the foreseeable future include the wearing of face coverings in indoor public spaces and practicing social distancing throughout the hotel.”

Hilton Worldwide confirmed that it, too, would introduce a face mask policy for guests, but did not provide further details. Loews Hotels already requires face masks for guests.

Source: Business Travel News


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