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Apologies for my 'Flops' flub
The 'Flops' exhibition in Paris this spring inferred that failure may be necessary before innovation truly succeeds.
How to deal with frivolous lawsuits
Your basic goal in drafting terms and conditions should be to maximize self protection, as long as your terms are likely to be...
The antidote to travel anxiety: Being informed
Editor in chief Johanna Jainchill reached out to Mignon Houston, deputy spokesperson for the U.S. State Department, to discuss...
Marriott plans to significantly expand footprint in Mexico
The company has 60 new properties in the region in store by the end of this decade, with more in the pipeline, aiming to add...
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Agent Issues Insights
Nacta celebrating National Travel Consultant Month
The group is offering a number of prizes and free webinars to mark the occasion, available to members and nonmembers alike.
Keeping distractions at bay
Emily Peters, business development manager for Montrose Travel's host agency, outlines some steps that agents can take to work...
Skip the wine, go for the ‘wow’
Anne MacIntyre of On the Map Travel in St. Louis cements relationships with clients by thinking “outside the box” when picking...
Selling yourself as important as selling travel
Industry speaker Nolan Burris points out that the most successful agents constantly remind customers, in big and small ways,...
Trafalgar steps up engagement with home-based agents
The operator is joining its sister companies at the Travel Corporation in reaching out with a series quirky, humorous videos,...
Customer appreciation is key
Travel agents who pay attention to their customers' needs and desires have an important edge over competitors, especially those...
Writing prescriptions for travel
Jill Noble earned a degree in psychology, but nowadays she is helping people improve their mental health by booking their...
Agents should think like an entrepreneur when crafting a business plan
Business coach Cory Andrichuk says travel agents need to evaluate their personal strengths and weaknesses to decide the best...
Building a brand that sets you apart
The biggest challenge for agents in the vast travel marketplace is differentiating themselves from their competition, according...
Rail Europe rewards course work with France coupon
Agents receive the coupon when they complete the France Rail Expert TRAC module and pass the exam by April 28. They must use...
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Seattle-Tacoma Airport takes wraps off C Concourse expansion
BermudAir is expanding its winter route network
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