2015 sales: $3.8 billion
Employees:: 4,143 travel agency employees (full-time equivalents)
Previous ranking:: 10
1000 AAA Drive
Heathrow, FL 32746
T (407) 444-7000
Website Executives
PRESIDENT/CEO: Marshall L. Doney
SVP, TRAVEL and PUBLISHING: William J. Sutherland
Company Facts
Offers products directly to consumers via brick-and-mortar locations and online at AAA.com.
ARC sales of $528 million.
92% of sales from leisure, 8% business.
143 outside agents.
Fully owns Air by Pleasant, Pleasant Holidays and Member Choice Vacations and partially owns American Tours International.
Privately held (not-for-profit)
Looking Ahead
Will grow online booking channel, social media engagement and mobile research/booking capabilities