2015 sales: $115 million
Employees: 55
Previous ranking: Not ranked
1152 Pearl Road
Brunswick, OH 44212
T (877) 220-9260
Website Executives
PRESIDENT/CEO: Rick Zimmerman
AGENCY DIRECTOR: Burt Kramer
VP, AGENT OPERATIONS: Lisa Morris
2015 Developments
Had a record-breaking year, increasing travel sales by 34% over 2014.
All sales through hosted agents.
Launched redesigned private label TravSearch agent websites, which
feature an updated, mobile-friendly design, booking engine and several
new options for personalization.
Hosted 11 official fam trips with 242 agents; welcomed over 250 agents to corporate office for live training events.
Introduced MyTravelCRM, a tool that helps agents organize their
business with convenient access to all client and booking information.
Launched Basecamp, a program that provides benefits and resources to
help agents reach the Pinnacle Elite Agent Program, where more benefits
and rewards become available.
Added new levels to the Pinnacle Elite Agent Program to recognize
agents with between $750,000 and $1 million in total traveled,
commissionable revenue in a calendar year.
Had 204 agents join in one month, a record for the company.
Company Facts
Host travel agency.
3,700 outside agents.
ARC sales of $112 million.
95% of sales from leisure, 5% business.
Member of Vacation.com.
Privately held. Owned by Rick Zimmerman.
Looking Ahead
Looking to expand the types of live training offered to include
premium training, such as advance marketing, compliance, incentive
travel and more.
Will increase staff as agent members grow in number.