Foremost Travel & Tours in Chicago has launched a new business, Agency Backup, enabling other agencies to utilize Foremost’s expertise in areas ranging from leisure and corporate bookings to marketing and accounting.

Agencies can outsource key business functions to Agency Backup, which is staffed by Foremost’s 16-person team, according to Foremost president Lynn Farrell. They pay a monthly fee of $100, which goes to technology setup costs, plus a set fee based on services: $20 for a standard call with an advisor, $30 for an extended call of 30 minutes or more, and $45 per hour for accounting, marketing or web services.

There is no contract, so a client can cancel their membership at any time.

“We’re trying to be as flexible as possible,” Farrell said.

Farrell said she has had informal arrangements with other agencies in the past, filling in with help when they needed extra agents or services, but it occurred to her that many might need an additional helping hand during the coronavirus crisis.

The Agency Backup team is experienced in leisure and corporate bookings, accounting services, marketing and social media, and servers and websites.


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