A California resident has filed a class action against Sabre because of the credit card data breach in Sabre's SynXis hotel reservations system.

The ten-count lawsuit alleges breach of implied contract, negligence, several violations of California's unfair competition law, unfair and deceptive business practices, constitutional invasion of privacy, breach of the covenant of duty of good faith and fair dealing, and violation of state data breach laws.

Sabre stated that it will "vigorously defend against [the lawsuit's] many inaccuracies and factual and legal errors."

The suit was filed July 12 by the Wilshire Law Firm on behalf of Sandra Smith of Los Angeles in U.S. District Court in California. According to the lawsuit, Smith and other members of the class action booked reservations during the period of the breach with hotels that use SynXis in the United States.

This past spring, Sabre disclosed the breach of SynXis, a res system used by about 36,000 hotels. The hotel brands disclosing that that they have been affected by the breach include Club Quarters Hotels, Four Seasons, Hard Rock, Loews and Trump Hotels.

Earlier this month, Sabre said it its investigation into the breach was complete, and that it was contained to "a limited subset of hotel reservations." Sabre said an unauthorized party gained access to credit card numbers, expiration dates and cardholder names from August 2016 to March 2017.

"As a result of Sabre's wrongful actions and inactions, customer information was stolen," the lawsuit states. "Many of the customers who booked hotel rooms have had their PII [personally identifiable information] compromised, have had their privacy rights violated, have been exposed to the risk of fraud and identify theft, and have otherwise suffered damages."

The lawsuit states that plaintiffs face "years" of reviewing personal and financial records. Smith claims there have been several fraudulent charges on her credit and debit cards since the breach.

The class action seeks an award of actual and compensatory damages "in an amount to be determined."


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