5414 Oberlin Drive, Suite 300
San Diego, CA 92121
T (858) 678-3300
CHAIRMAN: Jose "Joe" da Rosa
PRESIDENT/CEO: Denise Jackson
COO: John Cruse
SVP, STRATEGIC SOLUTIONS: Stephen Thomas-Schulere
SVP, FINANCE AND INFORMATION TECHNOLOGY: Bill Russell
SVP, GLOBAL ACCOUNT MANAGEMENT: Colleen Hagg
SVP, LEISURE AND GLOBAL HOTEL PARTNERSHIPS: Mark Simoes
Made considerable investments in sales team, resulting in solid growth.
Launched new website with additional focus on engagement.
Implemented a data analytics product to assist clients in evaluating the effectiveness and performance of their travel program through strong benchmarking.
Launched a dynamic trip management program that facilities fulfillment for hotel sourcing.
National travel management company with global clients; also manages meetings and events, leisure travel and hosting technology projects and travel advisors.
ARC sales of $169.8 million.
$455,000 in sales from four hosted agents.
92% of sales from business, 3% leisure, 5% other.
BCD Travel affiliate.
Member of Virtuoso, ASTA-Corporate Advisory Council.
Privately held; owned by Jose da Rosa, Denise Jackson and John Cruse.
Adjusting to cope with the ramifications of Covid-19.
Focusing on improving every aspect of its business and partnering with leading-edge technology providers.
Focusing on 24/7 traveler engagement through AI and new service touchpoints like SMS and chat.
Being competitively positioned to move forward as travel demand returns.