2019 sales: $1.6 billion
Employees: 750
Previous ranking: 16
666 Third Ave.
New York, NY 10017
T (800) 431-1112
Website Executives
Executives CHAIRMAN/CEO: Paul Metselaar
EVP/CFO: Sunil Mahtani
EVP: Michael Steiner
EVP/GENERAL COUNSEL: Elie Gordis
SVP, OPERATIONS: Isabel Torres
SVP, CLIENT SOLUTIONS & REVENUE MANAGEMENT: Alison White
SVP, MARKETING: Jennifer Achim
SVP, LEISURE & INDEPENDENT ADVISORS: Gina Gabbard
2019 Developments
Moved to midtown Manhattan after 20 years in Union Square.
Logged $115 million in new corporate client annual travel spend, a record for the firm.
Saw a 40% year-over-year increase in luxury leisure sales from 2018.
Expanded leisure platform and support structure for independent advisors.
Finished first full year operating London office, Ovation's first wholly owned location outside the U.S. This office serves as a base for entertainment, music touring and media travel in addition to luxury leisure and corporate independent travel advisors.
Held over 670 meetings and trainings at a new office in Dallas.
Company Facts
Provides direct sales of travel products to clients.
ARC sales of $1.1 billion.
$250 million in sales from 300 hosted agents.
Comprises three operating companies: Ovation Travel Group, Lawyers Travel and Chartwell Travel.
84% of sales from business, 13% leisure, 3% other.
Member of Virtuoso.
Affiliate of BCD Travel, ACTE, ASTA, CLIA, GBTA, Iatan, Travelsavers and WinIt
Privately held; company founder Paul Metselaar is majority shareholder.
Looking Ahead
With the evolving global response to the Covid-19 coronavirus pandemic, Ovation is adjusting its annual outlook in light of ongoing developments. Will continue to monitor the situation closely.
CORRECTION: An earlier version of this report incorrectly listed Alison White's title as vice president; she is a senior vice president.