29 | Short's Travel Management

Short's Travel Management
2019 sales: $487 million
Employees: 154
Previous ranking: 32

1203 W. Ridgeway Ave.
Waterloo, IA 50701
T (319) 234-5577
Website

Executives

CEO: David LeCompte
CFO: Shauna Basile
CHIEF INFORMATION OFFICER: Kevin Broughton

2019 Developments

Launched version 5 of Short's Travel Online (STO) booking app. Refreshed user interface, better air shopping experience with branded fares and Next Generation Storefront-style fare display, Southwest Wanna Get Away fare content, Amtrak rail bookings, hotel search by loyalty program and more.

Completed conversion to cloud-based office and productivity suite, enabling easier communication and collaboration among employees.

Augmented technology development capabilities through key hires. Incorporated technology partners such as Lumo, for flight disruption services.

Company Facts

Direct sales of travel products to consumers, companies, universities and state governments

ARC sales of $158 million.

Works with six independent contractors.

94% of sales from business, 1% leisure, 5% other.

Privately held; David LeCompte, Stephanie LeCompte and Camille Hogan are majority shareholders.

Looking Ahead

Provide continued enhancements to STO, including Lumo flight delay predictions at the time of booking, enhancements to self-service trip modification, client customizable Target Traveler Messaging, sponsored travel, trip templates and TwoPlus common traveler features.

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