2019 sales: $24.8 billion
Employees: 16,000
Previous ranking: 5
701 Carlson Parkway
Minneapolis, MN 55305
Website Executives
PRESIDENT/CEO: Kurt Ekert
CHIEF CUSTOMER OFFICER: Kelly Kuhn
CHIEF HUMAN RESOURCES OFFICER: Catherine Maguire-Vielle
CHIEF COMMERCE OFFICER AND PRESIDENT OF ROOMIT: Patrick Andersen
CHIEF TRAVELER EXPERIENCE OFFICER: Niklas Andreen
CHIEF LEGAL OFFICER & GENERAL COUNSEL: Lauren Aste
CHIEF TECHNOLOGY OFFICER: John Pelant
CHIEF STRATEGY OFFICER AND CFO: Michelle Frymire
2019 Developments
Rebranded from Carlson Wagonlit Travel to CWT.
Collaborated with Amadeus and American Airlines to issue its first live NDC booking through Amadeus Selling Platform Connect.
Energy, Resources and Marine division launched a new version of ERM mobility.
RoomIt, the global hotel distribution division of CWT, partnered with hotel sites Site-Minder, Vertical Booking, Rate-
Gain and RateTiger by eRevMax.
CWT Solutions Group expanded its travel consulting services.
Company Facts
Business-to-business travel management platform, offering business travel, technology and meetings and events management across six continents.
Indirectly owned by Carlson Inc.; privately owned company.
Looking Ahead
Launching MyCWT platform in China.
Introducing web-based flight booking capabilities to its MyCWT platform in 25 countries.
Launching Business Travel on the Fly, a monthly podcast aimed at business travelers on the road.
Ensuring the safety and wellbeing of employees and travelers, while delivering on commitments to clients and partners.
Making selected investments in innovation.