2018 sales: $520 million
Employees: 311
Previous ranking: 27
2150 S. Washburn St.
Oshkosh, WI 54904
T (920) 236-8008
Website Executives
EXECUTIVE CHAIRMAN: David Juedes
CEO: Chip Juedes
CHIEF CULTURE OFFICER: Audra Mead
CHIEF EXPERIENCE OFFICER: Beth Marino
CHIEF INFORMATION OFFICER: Sam Hilgendorf
2019 Developments
Recognized as a leader of human capital management when Ultimate Software awarded Fox with the 2019 Innovation Award for HR Transformation.
Partnered with ECPAT-USA and became a Code Member.
Launched Concur Live Chat Support.
Launched Cognition, a business intelligence platform that harvests and analyzes raw data from itineraries, traveler surveys, and other sources.
Implemented a next-generation customer contact center solution, enabling a much more dynamic and intelligent experience for Fox's travelers.
Made substantial investments in leadership training, talent management, associate training and employee engagement initiatives.
Nominated for a Cvent Plannie award.
Company Facts
Direct sales of travel product to consumers.
$1.4 million in sales from seven hosted agents.
ARC sales of $259.8 million.
84% of sales from business, 12% leisure, 4% other.
Owns Fox Meetings and Incentives.
BCD Travel affiliate.
Member of Signature Travel Network.
Privately held; David Juedes and Chip Juedes are majority shareholders.
Looking Ahead
Expansion of customer contact center, which will enable customers to contact Fox with their preferred communication channel.
Expansion of Learning & Development Team to invest in the development of Fox associates and leaders.
Creation of a Project Management Office.
Experimentation with artificial intelligence to improve the agent support experience.