2019 sales: $1.33 billion
Employees: 532
Previous ranking: 18
620 Pennsylvania Drive
Exton, PA 19341
T (610) 327-9000
Website Executives
CHAIRMAN: James A. Wells
CEO AND PRESIDENT: Elizabeth Mandarino
CFO: Mark Tabak
EVP, BUSINESS DEVELOPMENT AND MARKETING: Michael Farrell
EVP, CORPORATE COUNSEL: Maribeth Minella
EVP, OPERATIONS/STRATEGIC PLANNING: Pam Zager
CHIEF INNOVATION OFFICER: Rock Blanco
CHIEF INFORMATION OFFICER: Ivan Imana
2019 Developments
George Gadebusch re-joined the team as vice president of technology sales.
Expanded annual Symposia to educate clients and prospects on developments in the travel and meetings industry.
Managed travel for four of the top 25 universities in the world.
Company Facts
Delivers B2B services and solutions for global travel and meetings management.
ARC sales of $749.3 million.
92% of sales from business, 1% leisure, 7% other.
Affiliate of ASTA, CLIA, PATA, and IATA.
Member of Radius and Virtuoso.
Privately held; the company is 100% employee-owned.
Looking Ahead
Concentrate on technology that enhances the traveler, travel arranger and traveler manager experience.
Transform WorldPortals platform into WorldHub, a web application with complementary mobile app.
Complementing WorldHub, World Travel will release WorldWatch, a recent technology acquisition from Cornerstone. WorldWatch will tell travel managers and arrangers where travelers are located and provide risk information, including travel advisories, real-time flight boards and messaging.
Focusing on strategic partners such as the release of Hotel Shopping Bot (powered by TripBam) and the integration of NDC content.
CORRECTION: A previous version of this listing gave an incorrect name for the agency's president. Elizabeth Mandarino is World Travel's president and CEO.