2019 sales: $250.3 million
Employees: 134
Previous ranking: 43
27509 Agoura Road, Suite 100
Agoura Hills, CA 91302
T (818) 436-3900
Website Executives
CEO: Jeff Klee
PRESIDENT: Craig Fichtelberg
SVP, ENGINEERING: Gaurav Patel
SVP, GROWTH: Greg Samson
SVP, ENTERPRISE, GROWTH & RETENTION: Ted Perlstein
CHIEF INFORMATION OFFICER: Wayne Hustis
2019 Developments
Grew revenue from corporate travel brand by 20%.
Became first TMC to process live NDC bookings on both American and Southwest.
First TMC & OTA to offer a Next Generation Storefront display for flight shopping.
Launched Qtrip, a boutique OTA to provide a more premium service for leisure and business travelers.
Company Facts
All-in-one travel management company with a proprietary platform and booking tool (AmTrav) and two consumer OTAs (CheapAir.com & Qtrip).
ARC sales of $166.6 million.
Less than $100,000 in sales from three hosted agents.
73% of sales from business, 27% from leisure.
Member of the International Travel Partnership.
Privately held; Jeff Klee holds 57% of the company, and Craig Fichtelberg holds 33%.
Looking Ahead
Will expand the self-servicing capabilities in its booking tool, so customers can make more complex changes without an agent (e.g. partially used tickets, tickets where waivers apply).
Will launch a new business travel brand/tool, geared toward the lightly managed small and medium-size enterprise market.
Will continue to enhance air shopping capabilities with its Flights 360 initiative.