25000 Country Club Blvd., Suite 170
Cleveland OH 44070
T (440) 734-8800
CHAIRMAN/CEO: Bob Sturm
PRESIDENT: Rob Turk
SVP, OPERATIONS: Lynn Pfeiffer
SVP, SALES & MARKETING: John Sturm
SVP, TECHNOLOGY SOLUTIONS: Todd Stoneman
Developed a proprietary mobile app.
Expanded strategic hotel sourcing services globally.
Launched a robust VIP services platform to deliver on-demand connectivity.
Continued to invest in rapid-routing phone technology and predictive CRM technology.
Offers services and technology solutions to the mid-to-large corporate market. Offers meetings and group management services. Direct sales to leisure consumers.
ARC sales of $286.7 million.
Sales of $7.2 million through hosted agents. Utilizes 18 independent contractors.
88% of sales from business, 6% leisure, 6% other.
Member of Ensemble Travel Group.
BCD Travel affiliate.
Privately held; Bob Sturm is majority shareholder.
Completing a redesign of an interactive website.
Plans to roll out data-driven audit services to complement consulting technology solutions.
Expanding sales and account management footprint across the U.S.