31 | Professional Travel

Professional Travel
2018 sales: $448.5 million
Employees: 173
Previous ranking: 31

25000 Country Club Blvd., Suite 170
Cleveland OH 44070
T (440) 734-8800
Website

Executives

CHAIRMAN/CEO: Bob Sturm
PRESIDENT: Rob Turk
SVP, OPERATIONS: Lynn Pfeiffer
SVP, SALES & MARKETING: John Sturm
SVP, TECHNOLOGY SOLUTIONS: Todd Stoneman

2018 Developments

Developed a proprietary mobile app.

Expanded strategic hotel sourcing services globally.

Launched a robust VIP services platform to deliver on-demand connectivity.

Continued to invest in rapid-routing phone technology and predictive CRM technology.

Company Facts

Offers services and technology solutions to the mid-to-large corporate market. Offers meetings and group management services. Direct sales to leisure consumers.

ARC sales of $286.7 million.

Sales of $7.2 million through hosted agents. Utilizes 18 independent contractors.

88% of sales from business, 6% leisure, 6% other.

Member of Ensemble Travel Group.

BCD Travel affiliate.

Privately held; Bob Sturm is majority shareholder.

Looking Ahead

Completing a redesign of an interactive website.

Plans to roll out data-driven audit services to complement consulting technology solutions.

Expanding sales and account management footprint across the U.S.

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