1740 Fennell St.
Maitland, FL 32751
T (800) 631-3636
PRESIDENT/CO-OWNER: Ken Gagliano
COO/CO-OWNER: Anthony Gagliano Jr.
SVP, OPERATIONS: Erwing Hernandez
SVP, SALES & MARKETING: Jenn Lee
Advanced Ship Talk cruise tour video series, designed to be shared by agents on social media.
Added more education and training material, including one-on-one coaching, videos and events, for the roughly 47% of its advisors who are new to the industry.
Expanded the use of video and live streaming for agent communication via specialized Facebook pages.
Continued hosting Vacation Nights, a live-streaming presentation for agents and clients with an on-air question-and-answer session.
In December, let go of 500 agents who demonstrated insufficient commitment and passion for the business.
Host agency, a marketing and support agency for new and experienced travel professionals.
3,912 hosted agents in 2018.
ARC sales of $26.7 million.
90% of sales from leisure, 8% business, 2% other.
Member of Ensemble Travel Group.
Privately held. Ken Gagliano and Anthony Gagliano Jr. are the majority shareholders.
Plans deeper exploration of technology provided by the Ensemble Travel Group consortia.
Expects additional money and resources dedicated to the Cruise Blocked Space program.
Plans a new enhanced consumer-facing agent directory, TravelPlanners.com.