17 | World Travel Holdings

World Travel Holdings
2018 sales: $1.34 billion
Employees: 1,335
Previous ranking: 19

100 Fordham Road, Building C
Wilmington, MA 01887
T (617) 424-7990
Website

Executives

CO-CHAIRMEN/CEOs: Brad Tolkin and Jeff Tolkin
CFO: Don Graff
SVP, PRODUCT & OPERATIONS: David Crooks
SVP, TECHNOLOGY: Jamie Cash
SVP, CRUISEONE/DREAM VACATIONS, CRUISES INC. & HUMAN RESOURCES: Debbie Fiorino
SVP, HOUSE BRANDS: Jeff Sherota
SVP, PARTNER BRANDS: Jennifer Gasser
SVP, CUSTOMER CARE & LUXURY TRAVEL HOLDINGS: Jeff Smith

2018 Developments

Made significant investments in technology in, launched marketing campaigns for and upgraded the website of its home-based division  Dream Vacations, CruiseOne and Cruises Inc.  leading to double-digit percentage increases in sales and bookings for both cruise and land vacations.

The Villas division continued to invest in technology, expand its private-label portfolio and enhance its educational and commission programs for travel agents. Villas of Distinction offered new properties in California, Italy, Panama, Spain and on Grand Cayman.

The Resort for a Day brand experienced double-digit growth in 2018 and now offers resort day passes for cruisers at more than 42 resorts in 21 destinations.

Company Facts

Calls itself the world's largest cruise agency. Portfolio of more than 35 brands; portfolio of licensed, private-label partnerships comprises top leisure travel providers, including almost every U.S. airline, leading hotel brands and corporations. Operates a travel agency franchise and host agency.

100% of sales from leisure, works with 2,000 hosted agents.

Member of Travel Leaders Network.

Privately held; Brad and Jeff Tolkin are majority shareholders.

Looking Ahead

Anticipating mutual benefits from affiliation with Travel Leaders Network.

Plans to invest millions in technology platforms to enhance and improve online bookability, the home-based agent experience and the customer experience.

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