11 | Fareportal

Fareportal
2018 sales: $4.95 billion
Employees: 3,899
Previous ranking: 12

135 W. 50th St., Suite 500
New York, NY 10020
T (646) 738-7813
Website

Executives

CEO/FOUNDER: Sam S. Jain
CO-CEO: Werner Kunz-Cho
CFO: Kenneth West
CHIEF TECHNOLOGY OFFICER: Harsh Sood
CHIEF INFORMATION OFFICER: Eric Craig
CHIEF MARKETING OFFICER: Brijen Rajput
GM, GLOBAL OPERATIONS: Arnold Walter

2018 Developments

Updated websites and mobile apps and used machine learning to analyze users' behavior to optimize design and increase conversion.

Enhanced Android mobile app with the integration of Google Pay.

Partnered with RouteHappy to provide customers with enhanced descriptions of seats and available in-flight amenities.

Launched Super Flex Deals tab, which indicates to customers if there is a cheaper day to fly within 60 days of the original search.

Designed an algorithm ranking flights to help customers assess deals based on price and included amenities, such as meals, seat selection or baggage.

Company Facts

Direct sales of travel products to consumers.

ARC sales of $3.13 billion.

93% of sales from leisure, 7% business.

Privately held; Sam S. Jain is majority shareholder.

Looking Ahead

Plans to expand merchandising options, enabling customers to better assess potential experiences and enabling Fareportal to sell airlines' full suites of products.

Plans to enhance utilization of data-science methodology to increase marketing efficiency by moving into a person-based marketing approach.

Working to enhance live chat capabilities, including the use of AI bots.

Will continue to focus on organic global expansion, following recent expansion of corporate facilities in Mexico and India. 

Comments

BACK TO POWER LIST


JDS Travel News JDS Viewpoints JDS Africa/MI