39 | OutsideAgents.com

OutsideAgents.com
2018 sales: $298.4 million
Employees: 22
Previous ranking: 42

9125 Philips Highway
Jacksonville, FL 32256
T (866) 208-5604
Website

Executives

CO-OWNER: Chad Burt
CO-OWNER: Steve Muraca

2018 Developments

Deployed new consumer-facing websites featuring cross-platform integrations, Fodor's content, live B2C booking engines with B2B integrations and live exclusive promotions.

Furthered its managed marketing system.

Advanced its client portals, serving as customized client interfaces for communications, forms, detailed interactive itineraries, client documents and accounting.

Added mentors and a progress-tracking system to its free mentoring program.

Attained record-setting 29% year-over-year per-agent revenue growth.

Company Facts

Host agency.

94% of sales from leisure, 3% business, 3% other.

All sales from 4,680 hosted agents.

Affiliate of Travel Leaders.

Privately held; Chad Burt and Steve Muraca are majority shareholders.

Looking Ahead

Plans an app to help agents stay up to date with business, follow groups and discussions, see real-time announcements and notifications and receive urgent communications from Outside Agents.com.

Plans to enhance its managed marketing system with more customization and campaign-pausing functionality.

Plans to enhance its fraud-prevention tools.

Plans to enhance its group management and promotion tools with Newbie and Pro modes.

Plans to introduce interactive learning with on-screen simulations and dual-screen training.

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