Gross sales decrease in 2020: 66% to 70%
Employees: 491

620 Pennsylvania Drive
Exton, PA 19341
Phone: (610) 458-5554
Website

Executives

CHAIRMAN: James A. Wells
CEO/PRESIDENT: Elizabeth Mandarino
EVP/CORPORATE COUNSEL: Maribeth Minella
CFO: Mark Tabak
EVP, OPERATIONS & STRATEGIC PLANNING: Pamela Zager
EVP, BUSINESS DEVELOPMENT/MARKETING: Michael Farrell
CHIEF INNOVATION OFFICER: Rock Blanco
CHIEF INFORMATION OFFICER: Ivan Imana

Company facts

Employee-owned private company.

90% corporate travel, 5% leisure, 5% meetings.

Member of Radius, Virtuoso.

Pandemic response

Created pandemic-specific messaging for clients that outlined travel restriction.

Provided info on travel waivers and enhanced reporting on unused tickets.

Added pandemic mapping feature to proprietary WorldWatch traveler monitoring system.

For its response to the pandemic and for retaining 100% of staff, World Travel was recognized at the 17th Annual International Business Awards, earning bronze Stevie awards in Most Exemplary Employer and Most Valuable Corporate Response.

Implemented salary reductions and other payroll-savings measures. 

Looking ahead

Over the last couple of months, World Travel has seen a significant increase in ticket sales.

Having to quarantine has inspired clients to take vacations, and there is an increase in clients hosting hybrid meetings and events.

Expecting a slow but highly anticipated return to travel as the year moves on.